20
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ASU REOPENING
MOVING FORWARD
›››
This guide will be updated as we monitor data and information related to the COVID-19 pandemic.
We will continue to keep the campus family and ASU stakeholders informed as developments occur.
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››› Mail Services
Social distancing, strategic queuing and a
comprehensive communications plan are
being developed to ensure efcient operations.
Receiving of mail and packages will continue
through safe and proper hygienic practices.
Vendors will be required to remain outside
the building, wear masks and maintain social
distancing.
››› Copy Center
Pickup and delivery will be managed by
adhering to social distancing guidelines. Faculty
and staff are encouraged to continue using the
request portal
www.alasu.edu/faculty-staff/technology-
services/copy-exchange/copy-exchange-
request-form
››› Camps and Programs
Camps and programs are being modied with
limited access and virtual options. Contact
Campus Camps at (334) 229-8487 or email at
campuscampus@alasu.edu.
››› Food Service Operations
Residential dining will implement new health and
safety protocols for all dining establishments,
including observing social distancing guidelines,
decreasing capacity in locations, re-imaging
serving stations, removing self-service items
and increasing to-go meal options. Cashiers
will count students’ entrances and exits to
ensure occupancy levels are not exceeded.
ASU’s current food service provider, Aramark,
is developing a cashless option to eliminate
cash handling. Students, faculty and staff will be
encouraged to utilize to-go meal options.
››› Ticket Operations
While the ticket ofce continues to
maintain business hours, a comprehensive
communications plan for ticket operations is
being developed to ensure efcient operations.
The ticket ofce will continue to encourage
season ticket holders to renew online or over
the phone. In addition, renewal-by-appointment
options are being developed.
››› Bookstore
The University’s bookstore will follow COVID-19
procedures that are aligned with the campus
reopening guidelines and are applicable to all
customers and vendors. Visit the bookstore
website for details at www.bkstr.com/
alabamastatestore/home.
Campus Services
21
Stay Aware. Stay Safe. Stay #HornetStrong.
ASU REOPENING
MOVING FORWARD
›››
This guide will be updated as we monitor data and information related to the COVID-19 pandemic.
We will continue to keep the campus family and ASU stakeholders informed as developments occur.
Return to
Table of
Contents
››› Department of Public Safety
The Department of Public Safety continues to ensure the safety and security of the campus
community, 24 hours day, 7 days a week. Students and employees should call Public Safety at
334-229-4400 or 334-229-4717 if they have an emergency or would like a courtesy escort
at night from a building, residence hall or car. Students and employees may also contact Public
Safety if they would like to speak with the Violence Against Women Program. Students and
employees should ask all visitors to check in at the Public Safety office, located at
1453 Carter Hill Road, prior to entering campus.
››› Access to Human Resources Services
Telehealth services are available to ASU employees and their families through Blue Cross Blue
Shield (BCBS). Employees should check with their in-network provider to see if they participate
in Telehealth. To locate a current listing of in-network providers, login to myBlueCross and visit
FindADoctor.Telehealth services:
n Give employees the option to receive care remotely in order to limit their exposure to
COVID-19 and other illnesses;
n Serve as an initial screening when one needs testing for COVID-19;
n Provide consultations and visits rendered by in-network providers for low complexity or
routine health conditions; and
n Provide ongoing health evaluations and care management based on the in-network provider’s
medical judgment.
Employee Assistance Program
ASU’s employee assistance program (EAP) is provided by Integrated Behavioral Health. The
EAP assists employees with personal problems and/or work-related problems that may impact
their job performance, health, or mental and emotional well-being. EAP provides condential
counseling in a number of areas, including anxiety and depression; divorce and separation;
drugs and alcohol; grief and loss; and legal and nancial. EAP is available 24 hours a day, 7 days
a week. The specic access details are as follows: 1-800-386-7055 or
www.ibhworklife.com. To access EAP, contact HR for the username and password.
COVID-19 Results
Employees who are tested for COVID-19, during normal operations and beyond, are required
to notify the Human Resources Department. Tested employees are to email the following
information to dcarr@alasu.edu: Name; Position; School/Department; Date of and place where
the test was conducted; Results (if have); and Contact phone number. Upon receipt, Human
Resources will notify the Health Center.
Please note that the ASU Health Center administers testing for COVID-19. For
appointments and more information, contact the Health Center at 334-604-8431.
22
Stay Aware. Stay Safe. Stay #HornetStrong.
ASU REOPENING
MOVING FORWARD
›››
This guide will be updated as we monitor data and information related to the COVID-19 pandemic.
We will continue to keep the campus family and ASU stakeholders informed as developments occur.
Return to
Table of
Contents
IMPORTANT CAMPUS NUMBERS FOR
FACULTY, STAFF, STUDENTS AND VISITORS
Academic Advisement 334-229-8394
Academic Affairs 334-229-4231
Academic Labs/FYE and SYE 334-229-8420
ACES 334-229-5304
Admissions 334-229-4291
Athletics 334-229-4507
Career Services 334-229-4156
Cashier Ofce 334-229-4198
Counseling Center 334-229-4894
Disability Services 334-229-5127
Diversity and International Affairs 334-229-4713
Financial Aid 334-229-4862
Greek Life 334-229-4888
Health Center 334-229-4436
Housing & Residence Life 334-229-4357
ID Station 334-229-4751
Judicial Affairs 334-229-4834
New Student Orientation 334-229-4233
Ofce of Technology Services 334-229-4560
Student Affairs 334-229-4241
Student Government Association 334-229-4020
Parking 334-229-4660
Public Safety 334-229-4717
Student Accounts 334-229-4258
Student Life 334-229-4151
Student Media 334-229-4419
Records and Registration 334-229-4243
Veterans Affairs 334-229-4991