COVID-19 Customer and Client Screening
Workplaces and workers must follow public health orders
NT: https://www.gov.nt.ca/covid-19/en/covid-19
NU: https://gov.nu.ca/health/information/covid-19-novel-coronavirus
Use this tool to determine if a customer or client presents a risk of exposing anyone in the workplace to
COVID-19.
1. Screen for risks of exposure to COVID-19 according to your Exposure Control Plan.
2. Inform the person of rules they must follow:
a. check-in procedure
b. use of face coverings
c. hand washing or sanitizing
d. controlled movement within the spac
e
e. check-out procedure
3. For clients who answer “Yes”, assess the risk and follow your Exposure Control Plan
.
Client’s Name:
Name of person conducting screening:
Self-screen
Date and time of screening:
Over the phone
At entry of the business
Email (self-screen)
Date and time of service or appointment:
Service being provided:
Name of worker performing service:
Supervisor’s name:
1. Do you have any symptoms of COVID-19 (such as cough, fever, difficulty breathing)?
No Proceed to 2.
Yes Assess the risk and follow your Exposure Control Plan.
2. Have you recently travelled out of the Territory?
No Proceed to 3.
Yes Assess the risk and follow your Exposure Control Plan.
3. Have you been in close contact with:
someone confirmed to have COVID-19;
someone who is being investigated for COVID-19;
someone who has symptoms
of COVID-19; or,
someone who has recently travelled out of the Territory?
No Proceed to 4.
Yes Assess the risk and follow your Exposure Control Plan.
4. Inform person of rules in place for:
Check-in
Hand washing
Sanitizing between clients
Use of face covering
Controlled movement in space
Check-out
Other considerations: