Performance Evaluation Page 1 of 5
CITY OF HICKORY
Performance Evaluation
Name ________________________________
Position ______________________________
Date _________________________________
Supervisor ____________________________
The requirements listed for each category being evaluated are examples only. You may have
additional items you wish to evaluate. Please support your rating by summarizing performance in
the comments section.
Attendance and Punctuality (the degree to which the employee
can be depended upon to be available for work and complete
work responsibilities)
Schedules time off in advance
Adheres to allotted times and departmental policies for
breaks and lunches
Follows departmental policies for notification of absences
Maintains consistent work attendance
Has no unexcused absences
Begins work, meetings, and appointments on time
Adheres to department standards for attendance and
punctuality
Meets requirements
Unacceptable
Comments:
RESET
Performance Evaluation Page 2 of 5
Work Habits (the manner in which the employee conducts him or
herself in the work environment)
Observes applicable laws, rules, policies and procedures
Works extra hours as required
Follows safety standards and procedures
Properly uses and maintains equipment
Keeps work area neat and clean
Works steadily and actively
Assumes responsibility for work site and coworkers as
required
Adjusts schedule as needed
Exceeds requirements
Meets requirements
Unacceptable
Comments:
Performance Evaluation Page 3 of 5
Interactions with others (the extent to which the employee
shows understanding to the needs and problems of internal and
external customers)
Demonstrates cooperation and flexibility
Responds positively to supervision
Offers and accepts constructive criticism
Actively contributes to team/department/city goals and
projects
Acts independently within established guidelines
Interacts positively with a variety of people in different
situations
Works cooperatively and effectively with others to
achieve unit goals
Meets the expectations and requirements of internal and
external customers
Has a clear understanding of who the organization’s
customers are
Communicates and acts with customers in mind
Exceeds requirements
Meets requirements
Unacceptable
Comments:
Performance Evaluation Page 4 of 5
Quality of Work (the extent to which the employee completes
work duties accurately within established time frames)
Performs work thoroughly, neatly and accurately
Completes work on time
Work consistently meets department standards with few
or no errors
Uses time effectively and productively
Work shows attention to detail
Exceeds requirements
Meets requirements
Unacceptable
Comments:
Performance Evaluation Page 5 of 5
Job Knowledge (the degree of familiarity with procedures and
equipment essential to the job)
Maintains and applies skills needed to perform the job
effectively
Learns new skills as needed
Operates assigned equipment efficiently and effectively
Applies new and existing knowledge, skills and abilities
Makes decisions consistent with skills and experience
Effectively identifies and implements alternate solutions
Maintains a clear understanding of daily tasks
Prioritizes work in a manner consistent with
organizational and departmental objectives
Understand and performs all functions and elements of
the job
Attains and participates in required certification, training
and continuing education
Exceeds requirements
Meets requirements
Unacceptable
Comments:
Additional comments: Use back of sheet or another page.