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CITY OF HICKORY Performance Evaluation Supervisors The requirements (City of Hickory)

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Performance Evaluation – Supervisors Page 1 of 5
CITY OF HICKORY
Performance Evaluation – Supervisors
Name ________________________________
Position ______________________________
Date _________________________________
Supervisor ____________________________
The requirements listed for each category being evaluated are examples only. You may have
additional items you wish to evaluate. Please support your rating by summarizing performance in
the comments section.
Attendance and Punctuality (the degree to which the employee
can be depended upon to be available for work and complete
work responsibilities)
Schedules time off in advance
Follows and enforces departmental policies for
notification of absences
Maintains consistent work attendance
Has no unexcused absences
Begins work, meetings, and appointments on time
Adheres to and enforces allotted times and departmental
policies for breaks and lunches
Meets requirements
Unacceptable
Comments:
RESET
Performance Evaluation – Supervisors Page 2 of 5
Work Habits (the manner in which the employee conducts him or
herself in the work environment)
Consistently enforces and observes applicable laws,
rules, policies and procedures
Works extra hours as required
Ensures safety standards and procedures are observed
Ensures equipment is used and maintained properly
Assigns work and ensures assignments are understood
Reviews work for quality and completeness
Provides needed resources and information so work can
be completed as assigned
Assumes responsibility for work site and coworkers as
required
Adjusts schedule as needed
Exceeds requirements
Meets requirements
Unacceptable
Comments:
Performance Evaluation – Supervisors Page 3 of 5
Interactions with others (the extent to which the employee
shows understanding to the needs and problems of internal and
external customers)
Demonstrates cooperation and flexibility
Provides effective supervision, including praise and
constructive feedback
Treats coworkers in a fair and equitable manner
Acts in a manner consistent with team/department/city
policies and procedures when interacting with coworkers
and customers
Acts independently within established guidelines
Interacts positively with a variety of people in different
situations
Works cooperatively and effectively with others to
achieve unit goals
Understands and communicates the expectations and
requirements of internal and external customers
Has a clear understanding of who the organization’s
customers are and communicates this to coworkers
Ensures coworkers communicate and act with customers
in mind
Exceeds requirements
Meets requirements
Unacceptable
Comments:
Performance Evaluation – Supervisors Page 4 of 5
Quality of Work (the extent to which the employee completes
work duties accurately within established time frames)
Performs work thoroughly, neatly and accurately
Ensures work is completed on time and that it meets
expectations
Work consistently meets department standards with few
or no errors
Coaches coworkers in using their time effectively and
productively
Work shows attention to detail
Exceeds requirements
Meets requirements
Unacceptable
Comments:
Performance Evaluation – Supervisors Page 5 of 5
Job Knowledge (the degree of familiarity with procedures and
equipment essential to the job)
Maintains and applies supervisory skills needed to
perform the job effectively
Learns new supervisory and on-the-job skills as needed
Ensures assigned equipment is operated efficiently and
effectively
Applies new and existing knowledge, skills and abilities
Makes decisions consistent with skills and experience
Assists coworkers in effectively identifying and
implementing alternate solutions
Ensure coworkers have a clear understanding of daily
tasks and duties
Prioritizes own work and departmental work in a manner
consistent with organizational and departmental
objectives
Understand and performs all functions and elements of
the job
Attains and participates in required certification, training
and continuing education
Exceeds requirements
Meets requirements
Unacceptable
Comments:
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Completed 23 January 2021

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