Instructions for Completing the Commercial Requester Account (CRA) Application
Motor Vehicle or Driver’s Safety and Theft
– Information received
must be used in connection with matters of motor vehicle or driver safety
and theft; motor vehicle emissions, motor vehicle product alterations,
recalls, or advisories; performance monitoring of motor vehicles, motor
vehicle parts and dealers; motor vehicle market research activities,
including survey research; and removal of non-owner records from the
original owner records of motor vehicle manufacturers.
Legitimate Business for Purposes of Preventing Fraud
– Information
received must be used in the normal course of business by a legitimate
business or its agents, employees, or contractors, but only to verify
the accuracy of personal information submitted by the individual to the
business or its agents, employees, or contractors; and if information as
so submitted is not correct or is no longer correct, to obtain the correct
information, but only for the purposes of preventing fraud by, pursuing
legal remedies against, or recovering on a debt or security interest
against the individual.
Civil, Criminal, Administrative or Arbitral Processing
- For use in
connection with any civil, criminal, administrative, or arbitral proceeding
in any Federal, State, or local court or agency or before any self-
regulatory body, including the service of process, investigation in
anticipation of litigation, and the execution or enforcement of judgments
and orders, or pursuant to an order of a Federal, State, or local court.
Research and Statistical Reports
- For use in research activities, and
for use in producing statistical reports, so long as the personal information
is not published, re-disclosed, or used to contact individuals.
Insurance Purposes
- For use by any insurer or insurance support
organization, or by a self-insured entity, or its agents, employees, or
contractors, in connection with claims investigation activities, anti-fraud
activities, rating or underwriting.
Towed or Impounded Vehicles
- For use in providing notice to the
owners of towed or impounded vehicles.
Private Investigator/Security Service
- For use by any licensed
private investigative agency or licensed security service for any purpose
permitted under this section.
NOTE:
A Private Investigator/Security Service MUST include the
other purpose permitted under this section. Example: Private
Investigator for Insurance Claims investigation.
Any Other Use Specifically Authorized Under California Law
- For
any other use specifically authorized under the law of the State that
holds the record, if such use is related to the operation of a motor
vehicle or public safety. (Include state law, identified by code name
and section number, which requires or permits use.) Example: “Service
of Summons pursuant to California Code of Procedure Section 415 et
seq.” or “News Gathering and Reporting pursuant to California Vehicle
Code Section 1808.”
Out-of-State Lien Sale
-Out-of-State Lien Sale applicants must attach
a copy of their state statute that requires DMV to release confidential
residence address information.
Residence Address Requested:
x
Yes
x
No
Section 1808.21 of the Vehicle Code states that all residence address
information within the department’s files is confidential, to be released
only to a court, law enforcement agency, or other government entity. If
you are requesting access to confidential residence address information,
you
MUST
cite the specific state or federal statute (by code name and
section number) that authorizes or requires the DMV to release that
information.
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For your convenience, DMV has provided a list of previously approved
statutes authorizing access to residence address information. The
California Vehicle Code is available on DMV’s website at www.dmv.
ca.gov then click on “Publications.”
NOTE:
It is the requester’s responsibility to read and ensure that
they are authorized under the identified statute. Administrative,
civil or criminal action may be taken for false representation.
Statutes that have been previously approved as authorizing access to
residence address information includes, but may not be limited to,:
•
California Vehicle Code Sections 1808.21 et al., 1808.22 et al.,
1808.23 et al., 1808.25, 4465, 22851.8,
•
California Civil Code Sections 3067 - 3075, inclusive
•
Harbors/Navigation Code Sections 500 - 509, inclusive
NOTE:
All requesters of residence address information MUST
provide the specific statute by code name and section number, in
order to request such information. Each statute will be reviewed
prior to approval.
EXAMPLES OF IDENTIFIED PURPOSES
Example # 1. Identify Proposed Use
Represent client in civil or criminal processes. Address authority CA
Vehicle Code § 1808.22(c)
Type:
x
VR
x
DL
x
OL
x
FR Residence address:
x
Yes No
Example # 2. Identify Proposed Use
For use by a legitimate business for preventing fraud in determining the
proper identity and driver license status of applicants for rental cars.
Type:
x
VR DL OL
FR Residence address:
Yes
x
No
NOTE:
Please note in item #1 that because residence address
access was requested, the authorizing statute by code name
and section number was included, as required.
Section H – Acknowledgement and Certification
Statement
The person signing the application must be an authorized representative
of the business and agree to all conditions set forth in the Commercial
Requester Account Terms and Conditions (INF 1230).
Section I – DMV Approval (DO NOT COMPLETE)
Once the application is approved, an approval letter will be mailed to you
with the requester code(s) that have been assigned to your business.
The approval letter will identify the permissible use/purpose(s) that have
been approved including whether residence address access has been
authorized. Your account will be activated immediately upon approval,
however, residence address information will not be released until your
Commercial Requester Account Surety Bond (INF 1132) is received
and approved by DMV. (See Checklist for further information). You may
immediately use your account to receive non-address records pending
receipt of your bond, if applicable.