6. PRIVACY AGREEMENT
Page 2 of 2
In this Agreement, the words “you” and “your” mean any person who has requested from us, applied for, or is insured under any product or service offered, insured, reinsured,
administered or sold by us. The words “we”, “us” and “our” mean
(1) Benecaid Health Benefit Solutions Inc. and Benecaid Insurance Solutions Inc. (collectively "Benecaid") and any affiliates of Benecaid. (2) any insurance company that insures your
personal accident, sickness, life, travel, dental or other coverage provided through Benecaid; (3) any company that will in future provide coverage that replaces all or part of the
insurance coverage listed in (2) or any other insurance currently provided through Benecaid; (4) any company that provides reinsurance to any company listed in (1) through (3); and
(5) service providers for any company listed in (1) through (4).
The word “Information” means personal, health-related, financial and other details about you that you provide to us and we obtain from others outside our organization, including
through the products and services you use.
You acknowledge, authorize and agree as follows:
COLLECTING YOUR INFORMATION
At the time you begin a relationship with us and during the course of our relationship, we may collect Information directly by us, or through our representatives, including:
details about you and your background, including your name, address, date of birth, occupation and other identification, all of which are required under law;
information you provide through the application and claims process for any of our insurance products or services; and
information for the provision of insurance products and services.
This Information may be collected from you and from sources outside our organization, including from:
government agencies and registries, law enforcement authorities and public records;
any healthcare professional, medically-related facility, insurance company, or other person who has knowledge of; your information
other service providers, agents, brokers and other organizations with whom you make arrangements; other insurance companies;
your employer; references you have provided; and
persons authorized to act on your behalf under a power of attorney or other legal authority.
You authorize those sources to give us the Information.
USING YOUR PERSONAL INFORMATION
This information may be used for the following purposes:
to administer your insurance and your trust accounts (if any); to communicate with you;
to verify your identity and investigate your personal background; to investigate, adjudicate, manage and coordinate your claims;
to arrange and maintain insurance products and other services you may request; to help us better manage our business and your relationship with us;
to evaluate and underwrite insurance risk, re-price medical expenses and negotiate payment of claims expenses;
to better understand your insurance situation; to offer you products and services to meet your needs; to determine your eligibility for insurance and non-insurance products and
services we offer;
to detect and prevent fraud;
to compile statistics; to help us better understand the current and future needs of our clients; and
as required or permitted by law.
DISCLOSING YOUR INFORMATION
We may disclose your Information, including as follows:
to other insurance companies, other financial institutions and health organizations;
to any health-care professional, medically-related facility, insurance company or other person who has knowledge of your personal Information; to appropriate public health
authorities.
to administrators, service providers, reinsurers and prospective insurers and reinsurers of our insurance operations, as well as their administrators and service providers for these
purposes;
in response to a court order, search warrant or other demand or request, which we believe to be valid;
to meet requests for information from regulators, including self-regulatory organizations of which we are a member or participant, to satisfy legal and regulatory requirements
applicable to us;
to our employees, suppliers, agents and other organizations that perform services for you or for us or on our behalf;
when we buy or sell all or part of our businesses or when considering such transactions;
to help us collect a debt or enforce an obligation owed to us by you; and
where permitted by law.
Telephone discussions – When speaking with one of our telephone service representatives, we may monitor and/or record your telephone discussions for our mutual protection, to
enhance customer service and to confirm our discussions with you.
MORE INFORMATION
Personal information or personal health information may be collected, used, disclosed, transferred, stored or processed outside of Canada and may therefore be subject to legal
requirements in such foreign countries. Full details regarding how your privacy is protected can be obtained by asking us for a copy of our Privacy Policy.
Please read our Privacy Policy for further details about this Agreement and our privacy policies. Visit www.benecaid.com or contact us for a copy.
You acknowledge that we may amend this Agreement and our Privacy Policy from time to time to reflect changes in legislation or other issues that may arise. We will post the revised
Agreement and Privacy Policy on our website listed above. You acknowledge, authorize and agree to be bound by such amendments.
If you wish to opt-out or withdraw your consent at any time for any of the opt-out choices described in this Agreement, you may do so by contacting us at: 1-877-797-7448. Please
read our Privacy Policy for further details about your opt-out choices.
Beneficiary Designation Form
Cont...
(Employee Name: ___________________________________________________________)
v1.2 12142015