Guidance Notes and Conditions
Please read these guidance notes carefully before you complete the application form
HE APPLICATION FORM
Please write clearly in BLOCK CAPITAL LETTERS, remember
to TICK ALL THE RELEVANT BOXES.
Please be advised that if your application form is incorrectly
or partially completed, your application will be returned to
you and the suspension may be delayed.
SUBMITTING YOUR APPLICATION
BY POST - Please return the completed form, payment(s)
to Parking Management (Bay Suspensions), Lynton House,
255-259 High Road, Ilford, Essex, IG1 1NY.
BY EMAIL – Applications can be completed electronically
but will require a signature for card payments. Please email
your application to
We will call you if you are paying by card.
If you are paying by cheque or postal order please write your
Name/address and ‘Suspension/Dispensation’ on the back.
All payments must be made payable to ‘London Borough of
Please Note payment cannot be taken by cash via any
CHANGES AND CANCELLATIONS
Should you need to change or cancel you
please allow adequate time for us to process.
All changes and cancellations must be arranged by email
If bays are not individually marked a measurement of 5
meters will constitute a car space.
The cost for a suspension is £30.00 per space per day (or
part of day) and will incur a £30.00 administration fee.
Late notice suspensions may be possible at an additional
fee, the cost of which will be calculated on an individual
basis due to a number of factors.
LATE NOTICE APP
We require 7 clear days’ notice for a suspension unless you
have a prior arrangement in place.
If you require a suspension in less time than this we will
consider if this is possible. Please email
will advise if your required suspension is possible in the
time period required.
Suspension signs will be placed at the location the day
before the suspension is due to start.
The signs will indicate when, where and how long the
suspension is in lace.
If you require a vehicle to be parked within the suspension
you will have to inform us of the vehicle registration.
Vehicles may not wait within the suspension without prior
ENFORCEMENT OF REGULATIONS
The Council is responsible for enforcing parking bays and
restrictions. Civil enforcement officers regularly patrol the
area to ensure adequate enforcement and any driver of an
unauthorised parked vehicle will be liable to be issued with
a penalty charge notice.
We are unable to remove unauthorised vehicle(s) parked at
the location, however a Penalty Charge Notice may be
CONTACTING THE PARKING MANAGEMENT TEAM
If you have any questions
or need help filling in your
application form, contact us by telephone on
020 8708 5000 or e-mail
DATA PROTECTION STATEMENT
The London Borough of Redbridge uses your personal
data for the administration and sale of dispensation/
suspension. We collect your name, address and vehicle
registration is applicable. This information is provided
consensually by anyone wishing to purchase a
dispensation/suspension, it is not mandated by
legislation. The information is needed to verify the
request submitted. We share information with internal
departments such as those responsible for highways
maintenance for emergency works that may arise. Your
information will be retained for 3 years after the
application, after which time it will be destroyed. If you
are concerned about how the council is using your data,
please contact our Data Protection Officer via
firstname.lastname@example.org or on 0208 708 3890.
More information about your rights is available on our
website (www.redbridge.gov.uk), or via the Information