All businesses must meet the Massachusetts Mandatory Workplace Safety Standards.
More information on these standards can be found HERE and in this Back to Business Toolkit.
CHECKLIST
FOR REOPENING
THESE REQUIREMENTS ARE MANDATORY FOR
A BUSINESS TO REOPEN.
MASSACHUSETTS MANDATORY
WORKPLACE SAFETY STANDARDS
All businesses must also meet the business sector specific safety protocols and best practices
that detail how particular industries must operate upon reopening that were developed by the
Governor’s Reopening Advisory Board.
More information on these standards can be found HERE and in this Back to Business Toolkit.
MASSACHUSETTS SAFETY PROTOCOL
REQUIREMENTS BY BUSINESS SECTOR
02
Businesses operating to provide Essential Services, as defined in the Governor's March 23, 2020
Executive Order, updated on March 31, April 28 and May 15, may remain open and have until
May 25, 2020 to comply with these mandatory safety standards.
CHECKLIST
FOR REOPENING
THESE REQUIREMENTS ARE MANDATORY FOR
A BUSINESS TO REOPEN.
All businesses must develop a written plan outlining how its workplace will comply
with the mandatory safety standards for operation.
Control plans do not need to be submitted for approval but must be kept on premise
and made available in the case of an inspection or outbreak. Please use the MA state
template HERE.
MAKE A COVID-19 CONTROL PLAN
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Print and display both posters to describe the rules for maintaining social distancing,
hygiene protocols, and cleaning and disinfecting.
Please use the MA state poster FOR EMPLOYERS and FOR WORKERS.
EMPLOYER AND WORKER POSTERS
03
Businesses operating to provide Essential Services, as defined in the Governor's March 23, 2020
Executive Order, updated on March 31, April 28 and May 15, may remain open and have until
May 25, 2020 to comply with these mandatory safety standards.
BACK TO
BUSINESS TIPS
WELCOMING EMPLOYEES BACK TO WORK
Develop a COVID response plan and update company policies prior to employees
returning to work. Purchase personal protective equipment (PPE) for your business.
PLAN AHEAD
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Speak with a professional advisor or attorney to help you understand HR related
matters including on-boarding furloughed employees, refusals to return to work,
policies for sick or quarantined employees and other technical topics.
PROFESSIONAL CONSULTATION
Communicate with employees in advance and in writing about updated policies,
procedures and expectations prior to returning to work.
COMMUNICATE
Provide education materials and training to employees on safety requirements,
protocols, company procedures and customer service.
EDUCATE AND TRAIN
04
BACK TO
BUSINESS TIPS
CUSTOMER SERVICE
AND EXPANDING BUSINESS REACH
Consider adding additional phone lines to ensure customers can connect to your
business over the phone.
PHONE
It’s time to refresh your front door. Update signage to reflect current business hours,
customer protocols and COVID information. Consider updating window displays
to create renewed interest even with physical distance requirements.
UPDATE STOREFRONTS
Keep posts illustrative and simple. Consider a " behind the scenes" view to expand
interest, humaninze your business, and expand your reach.
Update and simplify your website content to help customers find what they need
and understand how your business is adapting to COVID.
SOCIAL MEDIA | WEBSITE
09
05
MASSACHUSETTS
MANDATORY WORKPLACE
SAFETY STANDARDS
FOR BUSINESSES
SOCIAL DISTANCING
All persons, including employees,
customers, and vendors should
remain at least 6 feet apart to the
greatest extent possible, both inside
and outside workplaces.
6 feet physical distance
Establish protocols to ensure that
employees can practice adequate
social distancing.
protocols
Signage for safe physical distancing.
signage
Require face coverings or masks for all
employees.
face masks
HYGIENE PROTOCOLS
Provide hand washing capabilities
throughout the workplace.
hand washing facilities
Ensure frequent hand washing by
employees and adequate supplies to
do so.
hand washing
Provide regular sanitization of high
touch areas, such as workstations,
equipment, screens, doorknobs,
restrooms throughout the work site.
high touch sanitation
Source Information:
hps://www.mass.gov/info-details/reopening-mandatory-safety-standards-for-workplaces
07
MASSACHUSETTS
MANDATORY WORKPLACE
SAFETY STANDARDS
FOR BUSINESSES
STAFFING & OPERATIONS
Provide training for employees
regarding social distancing and
hygiene protocols.
employee training
Employees who are displaying
COVID-19 like symptons do not
report to work.
stay home
Establish a plan for employees getting
ill from COVID-19 at work, and a
return to-work plan.
establish a plan
CLEANING & DISINFECTING
Establish and maintain cleaning
protocols specific to the business.
cleaning protocols
When an active employee
is diagnosed with COVID19, cleaning
and disinfecting must be performed.
sick employee
Disinfection of all common surfaces
must take place at intervals appropriate
to said workplace.
disinfection
STOP
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Source Information:
hps://www.mass.gov/info-details/reopening-mandatory-safety-standards-for-workplaces
08
COVID-19 Control plan
TEMPLATE (I/II)
All businesses in the state of MA must develop a written control plan outlining how its workplace will
comply with the mandatory safety standards for operation in the COVID-19 reopening period. This
template ma
y be lled out to meet that requirement. Control plans do not need to be submitted for
approval but must be kept on premise and made available in the case of an inspection or outbreak.
All individually listed businesses must complete a control plan, even if the business is part
of a larger corporation or entity.
Ensured that all persons, including employees, customers, and vendors remain at least six feet apart
to the greatest extent possible, both inside and outside workplaces
Established protocols to ensure that employees can practice adequate social distancing
Provided hand washing capabilities throughout the workplace
Posted signage for safe social distancing
Ensured frequent hand washing by employees and provided adequate supplies to do so
Required face coverings or masks for all employees
Provided regular sanitization of high touch areas, such as workstations, equipment, screens,
doorknobs, restrooms throughout work site
Implemented additional procedures. Please describe them here:
Implemented additional procedures. Please describe them here:
Check if part of a larger corporation
Business name:
Address:
Contact information (Owner/M
anager):
Contact information (HR representative), if applicable:
Number of workers on-site:
please provide the following information
check the boxes to certify that you have:
check the boxes to certify that you have:
BUSINESS INFORMATION |
SOCIAL DISTANCING |
HYGIENE PROTOCOLS |
COVID-19 Control plan
TEMPLATE (II/II)
All businesses in the state of MA must develop a written control plan outlining how its workplace will
comply with the mandatory safety standards for operation in the COVID-19 reopening period. This
template may be 
lled out to meet that requirement. Control plans do not need to be submitted for
approval but must be kept on premise and made available in the case of an inspection or outbreak.
All individually listed businesses must complete a control plan, even if the business is part
of a larger corporation or entity.
Provided training for employees regarding the social distancing and hygiene protocols
Established and maintained cleaning protocols specic to the business
Ensured employees who are displaying COVID-19-like symptoms do not report to work
Ensured that when an active employee is diagnosed with COVID-19, cleaning and disinfecting is performed
Established a plan for employees getting ill from COVID-19 at work, and a return-to-work plan
Prepared to disinfect all common surfaces at intervals appropriate to said workplace
Implemented additional procedures. Please describe them here:
Implemented additional procedures. Please describe them here:
check the boxes to certify that you have:
check the boxes to certify that you have:
STAFFING & OPERATIONS
CLEANING & DISINFECTING
Important
In order to reopen your business, please
complete and sign the following checklist
once you have completed your COVID-19
Control Plan template
The following poster should be displayed
in an area within the business premises that
is visible to employees and visitors. Thank
you for your efforts to get back to business
while keeping Massachusetts safe
Welcome
Please know that we take our responsibility to keep Massachusetts safe
very seriously. Be assured we have taken the following steps to
comply with state mandatory safety standards for workplaces:
We ask you to do your part as well by wearing your face mask and
maintaining social distance. Thanksand we hope to see you again soon.
Signature
Workers are wearing face coverings and
we’ve put social distancing measures in place
We provide hand washing capabilities and we
are regularly sanitizing high-touch areas
Our staff has received training regarding social
distancing and hygiene protocols
We have established thorough cleaning
and disinfecting protocols
Mandatory safety
standards for workplaces
RULES TO KEEP YOU SAFE AT WORK
SOCIAL DISTANCING
HYGIENE PROTOCOLS
STAFFING & OPERATIONS
CLEANING & DISINFECTING
Remain at least six feet apart
from others to the greatest
extent possible, both inside
and outside workplaces
Ensure there are hand washing
capabilities throughout the
workplace
Attend work trainings
regarding the social distancing
and hygiene protocols
Comply and maintain cleaning
protocols specic to the business
Follow established
protocols to ensure
social distancing
Wash your hands frequently
and properly
Do not report to work if you are
displaying COVID-19-like symptoms
Ensure that cleaning and disinfecting
is performed when an active employee
is diagnosed with COVID-19
Review signage for safe
social distancing
Provide regular sanitization of high
touch areas, such as workstations,
equipment, screens, doorknobs,
restrooms, etc.
Comply with plan for employees
getting ill from COVID-19 at
work, and return-to-work plan
Disinfect all common surfaces must
take place at intervals appropriate
to said workplace
Use a face covering
or mask at all times
How to Safely Wear and Take Off a Cloth Face Covering
cdc.gov/coronavirus
CS 316439A 05/18/2020
PHARMACY
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For instructions on making
a cloth face covering, see:
Cloth face coverings are not surgical masks or N-95 respirators, both of which should be saved for
health care workers and other medical rst responders.
WEAR YOUR FACE COVERING CORRECTLY
USE THE FACE COVERING TO PROTECT OTHERS
FOLLOW EVERYDAY HEALTH HABITS
TAKE OFF YOUR CLOTH FACE COVERING CAREFULLY,
WHEN YOU’RE HOME
Wash your hands before putting on your face covering
Put it over your nose and mouth and secure it under your chin
Try to fit it snugly against the sides of your face
Make sure you can breathe easily
Do not place a mask on a child younger than 2
Wear a face covering to protect others in case you’re infected
but don’t have symptoms
Keep the covering on your face the entire time youre in public
Don’t put the covering around your neck or up on your forehead
Don’t touch the face covering, and, if you do, clean your hands
Stay at least 6 feet away from others
Avoid contact with people who are sick
Wash your hands often, with soap and water, for at least
20 seconds each time
Use hand sanitizer if soap and water are not available
Untie the strings behind your head or stretch the ear loops
Handle only by the ear loops or ties
Fold outside corners together
Place covering in the washing machine
Wash your hands with soap and water
Accessible: https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/diy-cloth-face-coverings.html
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