AutoPay - Terms and Conditions-Credit Card
The AutoPay program is a service of1LJKWLQJDOH6WDIILQJ,QF provided as a convenience to our customers.
Customers requesting participation in the AutoPay Program with the 1LJKWLQJDOH agree to the following terms
and conditions upon signing the AutoPay Authorization Form
¾ To apply:
o Customers must provide a completed and signed AutoPay Authorization Form
o Completed forms are to be mailed to the address indicated on the form.
¾ To qualify for AutoPay, accounts must be in good credit standing with 1LJKWLQJDOH
Services and must remain current, and have a $0.00 balance at time of application.
¾ After AutoPay is approved, a full billing cycle may be required before AutoPay begins to draft from the
customer’s credit or debit card account. If the utility account is billed bi-monthly, this could be as much as
¾ Cards may not be used for billing in excess of $2,000. For accounts with larger balances, owing in
excess of $2,000 per billing cycle, please contact a customer representative to set up recurring depository
drafts (e.g. checking account), which has no amount limit.
¾ Funds will be withdrawn from the customer's card account on or after the bill's due date. The amount
withdrawn will be the amount due, as shown on the bill. Please indicate the Maximum Draft Amount
per bill on the application. If this is not filled in, 1LJKWLQJDOH6WDIILQJ,QF w
ill determine an
appropriate amount based upon your past six m
onths billing history.
¾ The regular bill serves as advanced notice of the amount to be drafted. Customer
s are responsible for
reviewing each bill for accuracy. Any disputes or changes must be communicated to 1LJKWLQJDOHV'LUHFWRURI
%LOOLQJprior to the bill's due date.
¾ Should funds not be made available by the card company, AutoPay participation may be terminated. In
such a case, the customer may also be subject to penalty charges, including but not limited to, any late
payment fees and a $40.00 fee for non-sufficient funds.
¾ Any disputed amount or other di
screpancy resolved after the card account has been drafted may be
adjusted within the 1LJKWLQJDOHVFXVWRPHU account and reflected on the customer’s next regular bill.
¾ Changes in a card’s expiration date may be adjusted by contacting a 1LJKWLQJDOH%LOOLQJ representative.
Changes in card account numbers will require a new AutoPay form. Please allow at least fifteen (15)
business days for changes to take effect.
¾ Customers may, without penalty choose to terminate this agreement at any time upon written notice to
the 1LJKWLQJDOH6WDIILQJ,QF'LUHFWRURI%LOOLQJ. Removal may require up to fifteen (15) business days to pr
Any payments already in the drafting process at the time of notice may not be terminated.
¾ 1LJKWLQJDOH6WDIILQJ,QF reserves the right to change the program or
terminate participation at any time.
Notice of changes affecting the drafting processes, terms and conditions will be communicated.
Last Revised: 0D\