SOONBDRFI‐I(v.20181227)|Page3of3
Isahealthcareappealcurrentlypendingonthehealthcareservices
thatarethesubjectofthesurprisebill?
Yes
No/Unknown
Wasahealthcareappealpreviouslydecidedforthehealthcare
servicesthatarethesubjectofthesurprisebill?
Yes No/Unknown
Iftheresponsetothepreviousquestionwas“Yes,”onwhat
datesweretheappealsubmittedanddecidedbytheinsurer?
Submitted
(mm/dd/yyyy)
Decided
(mm/dd/yyyy)
IfthehealthcareappealwassubmittedtotheDepartmentof
Insurance,whenwastheappealsubmittedanddecided?
Submitted
(mm/dd/yyyy)
Decided
(mm/dd/yyyy)
Didtheenrolleeinstituteacivillawsuitorotherlegalactionagainstthe
insurerorhealthcareproviderrelatedtothesurpriseout‐of‐network
billorthehealthcareservicesprovided?
Yes
No/Unknown
UPLOADALLTHEFOLLOWINGDOCUMENTSINTOTHESURPRISEOUT‐OF‐NETWORKBILLING
DISPUTERESOLUTIONSYSTEMathttps://azinsurance.online/soonbdrs
AfullycompletedandsavedversionofthisRequestForInformationform.
Acopyofthebill(s),statement(s)andcorrespondenceissuedtotheenrolleeasitrelatesto
theamountsowed.
Ifthehealthcareservicewasnotprovidedfor,ordirectlyrelatedto,emergencyservices,you
mustprovideacopyofthewritten,dateddisclosurethatyouprovidedtotheenrolleethat:
o statesthenameofthehealthcareproviderandthattheproviderisnotacontracted
provider,
o providestheestimatedcostthattheproviderwouldbillforthehealthcareservice,
o providesnoticethattheenrolleeisnotrequiredtosignthenoticetoreceivethe
healthcareservice,andthatbysigningthenotice,enrolleewaivestherightto
arbitrationforthebill.
Iftheenrolleesignedthedisclosurenotice,youmustprovideacopyofthesignednotice.
Acopyofeachexplanationofpayments(EOP)youreceivedfromtheenrollee’shealth
insurerthatpertainstothisbillingdisputecase.
Ifthehealthcareproviderisbeingrepresentedbytheprovider’sbillingcompanyorbyan
authorizedrepresentative,adocumentsignedbytheprovidergivingtherepresentativethe
authoritytol
egallyandfinanciallybindtheproviderinthismatter.
QUESTIONS?Seeifthea
nswerisonourwebsiteathttps://insurance.az.gov/soonbdr,andifnot,send
e‐mailtosoonbdr@azinsurance.gov,orcallourSurpriseOut‐of‐NetworkBillingDisputeResolution
Teamat(602)364‐2399.