CCFRM604 (11/13) EN
Call Covered California at 1-800-300-1506 (TTY: 1-888-889-4500). The call is free. You can call
Monday to Friday, 8 a.m. to 8 p.m., and Saturday, 8 a.m. to 6 p.m. Or visit CoveredCA.com.
Need help?
Frequently Asked Questions (continued)
Other questions (continued)
30. I just had a new baby. What should I do
about health insurance?
If you did not have Medi-Cal or Access for Infants
and Mothers (AIM) at the time of delivery, fill out this
application for your newborn.
If you did have Medi-Cal or AIM during your pregnancy,
you do not need to fill out this application.
Include the mother’s information on page 2 of this
application.
If you had Medi-Cal, call your county social services
office to make sure your baby is covered from birth,
or fill out a newborn referral form. Print the form
at www.dhcs.ca.gov/formsandpubs/forms/Forms/
mc330.pdf.
If you had AIM, call 1-800-433-2611, or go to
aim.ca.gov to register your baby.
31. Will I qualify for health insurance if I am
not a citizen or do not have satisfactory
immigration status?
Anyone who lives in California can apply for health
insurance using this application. Only people who
are applying must provide Social Security numbers or
information about immigration status.
But you may qualify for certain health insurance
programs regardless of your immigration status and
even if you do not have a Social Security number.
We keep your information private and only share
information with other government agencies to see
which programs you qualify for.
32. Were you in foster care on your 18th
birthday?
If you were in foster care and getting Medicaid in any
state when you turned 18, and you are now between
the ages of 18 and 26, you may qualify for Medi-Cal.
After we verify that you are a California resident, we will
enroll you in Medi-Cal for free. Then we will verify that
you were in foster care and Medicaid before.
33. What constitutes a one-time payment?
One-time payments are only allowed for gambling
winnings, prizes, cancellation of debt, salary or wages
from decedents’ employer received by a surviving
spouse, retroactive social security and railroad
retirement benefits, lottery winnings, gifts, and
retroactive unemployment insurance benefits.
34. What does “self-employed” mean?
People who are self-employed earn a living directly from
their own business or services. They do not earn money
from a company that pays them.
35. Where can I get information about
becoming registered to vote?
If you are not registered to vote where you live now and
would like to apply to register to vote today, please visit
registertovote.ca.gov. Or, call 1-800-345-VOTE (8683).
36. I am an American Indian or an
Alaska Native. How can Covered
California help me?
If you are a federally recognized American Indian or
Alaska Native, or if you qualify in another way for
services from the Indian Health Services, tribal health
programs, or urban Indian health programs, you
may qualify for free or low cost Medi-Cal. Or you may
qualify for other cost savings, such as assistance paying
premiums or no copayments. You may also have special
monthly enrollment times.
Complete Attachment A and send it with proof that
you are an American Indian or
Alaska Native
. You can
use a tribal enrollment card or Certificate of Degree of
Indian Blood (CDIB) from the Bureau of Indian Affairs.
If you qualify for Medi-Cal, you do not need to send
proof of your American Indian or
Alaska Native
heritage. To see if you qualify for Medi-Cal, see
Attachment F.
37. What if I don’t agree with the decision
Covered California makes?
You can file an appeal. To appeal a decision you don’t
agree with, contact Covered California in one of these
ways:
Online: Visit CoveredCA.com.
By phone: Call Covered California at 1-800-300-1506
(TTY: 1-888-889-4500). You can call Monday through
Friday, 8 a.m. to 8 p.m., and Saturday, 8 a.m. to 6 p.m.
The call is free!
By fax: Fax the appeal to 1-888-329-3700.
By mail: Mail the appeal to:
Covered California – Appeals
P.O. box 989725
West Sacramento, CA 95798-9725
In person: We have trained Certified Enrollment
Counselors and Certified Insurance Agents who can
help you. Or you can visit your county social services
office. This help is free!
For a list of Certified Enrollment Counselors and
Certified Insurance Agents near where you live or
work, or a list of county social services offices near
you, visit CoveredCA.com or call 1-800-300-1506
(TTY: 1-888-889-4500).
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