What is the audible intruder alarm key holder database?
Audible intruder alarms are widely used to protect property from unauthorised entry. Intruder alarms that
are sounding should be reported to the police so that evidence of criminal activity can be investigated.
Alarm systems should stop sounding after 20 minutes. However when alarms do not turn off or sound
on and off repeatedly, where there is no evidence of a break in, it is likely that we will receive
If an alarm system is reported as causing a noise nuisance, we will try to contact a key holder so that
the problem can be resolved quickly and with the minimum of fuss. You can register your alarm key
holders with us.
Contact details specific to service
If you have any queries that are specific to the audible intruder alarms key holder database email the
Environmental Protection team on: Public.Protection@cherwellandsouthnorthants.gov.uk
How we use your information collected by the service
The key holder database will be used by the Environmental Protection team if a noise complaint is
received. This is both during and out of office hours. If a key holder has been registered against a
misfiring alarm then officers will use the contact details provided to attempt to resolve any complaint
Who will have access to my personal data?
The database will only be accessed by the Environmental Protection Team.
What information is processed?
The information that you supply in the key holder application will be processed.
The information provided will be kept for a period of two years. At this point we will write to you again
asking for up to date contact and key holder details. In the meantime please advise us if there are any
changes. If you no longer want yours or key holders details on the database then please notify us and
we will delete them.
Summary of rights
You have a number of statutory rights to the information we hold on you, which includes access, these
are explained in the “Summary of the data subject’s rights” section of our website found under
www.cherwell.gov.uk/info/5/your-council/367/privacy-and-cookies this page also includes the councils
Alternatively you can request this information by email: firstname.lastname@example.org
Or by post:
The Information Governance Team
Cherwell District Council
White Post Road