1424 (Design date 03/18) - Page 1© COMMONWEALTH OF AUSTRALIA, 2018
Refund request
Form
1424
Department of Home Affairs
Am I eligible for a refund?
Refunds can only be paid in limited circumstances. A reference
to these circumstances can be found at Questions 20–23 of
this form.
Generally a refund request can only be made by the person
shown as the ‘payer’ on the receipt. If you are not the original
‘payer’ and you wish to request a refund on their behalf, then
Question 17 of this form must be completed.
How do I request a refund?
Complete and sign this form. Prior to submitting this form for
assessment you should ensure that you have filled out all of
the necessary questions, signed and dated the declaration and
attached all supporting documentation. If you do not
complete all the required details, there may be a delay in
receiving your refund, if deemed eligible.
What supporting documentation do I need to provide?
Clear and well supported reasons for requesting a refund.
Attach any supporting documents or statements.
A certified copy of the payer’s death certificate, in the
event that death occurred prior to an application decision.
Supporting documentation of your relationship to the
payer, such as a marriage certificate, birth certificate, letter
of probate, certified copy of the payer’s will nominating
you as a beneficiary, or a completed/witnessed Statutory
Declaration declaring that there is no payer letter of probate
or will.
If your application was lodged over the internet, a bank
statement, clearly listing the name on the account and
the payment, must be provided. Do not show credit card
number on-line or via email.
If your application was lodged at a counter or by mail,
attach the original receipt. If you do not have the original
receipt you must attach a Statutory Declaration, declaring
that you have either lost or misplaced the receipt and that
you have not used the receipt to lodge a further application.
Where do I send the completed form?
Send the completed form and all supporting documentation
to your nearest office of the Department of Home Affairs (the
Department) for processing.
The address and/or contact details provided in this form will
be used to seek additional information, where required.
How long will the refund take?
There is no standard time for processing refund requests.
Each claim must be individually assessed under relevant
administrative or legislative authority.
How will the refund be made?
If the refund request is successful, you will be paid the
approved amount directly to the bank account used to make
the original payment. The method of payment preferred by the
Department is electronic funds transfer (EFT). Alternatively,
depending on your location, the Department may make the
refund by another payment method.
Review rights
There is no right of merits review of the assessment when an
application for a refund is declined.
Important information about privacy
Your personal information is protected by law, including the
Privacy Act 1988. Important information about the collection,
use and disclosure (to other agencies and third parties,
including overseas entities) of your personal information,
including sensitive information, is contained in form 1442i
Privacy notice. Form 1442i is available from the Department’s
website www.homeaffairs.gov.au/allforms/ or offices of the
Department. You should ensure that you read and understand
form 1442i before completing this form.
www.homeaffairs.gov.au
Telephone 131 881 during business hours
in Australia to speak to an operator (recorded
information available outside these hours).
If you are outside Australia, please contact
your nearest Australian mission.
Home page
General
enquiry line
Please keep this information page for your reference
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1424 (Design date 03/18) - Page 3© COMMONWEALTH OF AUSTRALIA, 2018
Refund request
Form
1424
Department of Home Affairs
Part A – Payer’s details
Part B – Original application details
Full name of original payer
Applicant’s full name
TRN/Req ID/Application ID/File Number/Client ID
Visa subclass (if applicable)
Date of birth
Applicant’s date of birth
Date of application
Receipt date
1
8
5
11
13
14
6
2
9
7
12
Family name
Receipt number
Amount paid
Currency
Family name
Given names
Given names
DAY MONTH YEAR
DAY MONTH YEAR
DAY MONTH YEAR
DAY MONTH YEAR
You must attach supporting documentation.
You must attach a copy of the original receipt
with this Refund request.
You must attach a copy of the original receipt
with this Refund request.
Online
How was the application lodged?
10
Address
3
Part C – Receipt details
POSTCODE
Office hours
(AREA CODE )
Telephone numbers
4
After hours
(AREA CODE )
Paper form in
Australia
City and State where lodged
City and country of overseas mission
where lodged
Paper form
outside Australia
Mobile/cell
3
Tick where applicable
Please open this form using Adobe Acrobat Reader.
Either type (in English) in the fields provided or print this form
and complete it (in English) using a pen and BLOCK LETTERS.
1424 (Design date 03/18) - Page 4 © COMMONWEALTH OF AUSTRALIA, 2018
Australian account
Overseas account
Date
Date
DAY MONTH YEAR
DAY MONTH YEAR
Authorisation for a refund to another person
I declare that I am the original payer named at Question 1.
I authorise the person whose details and signature appear at
Question 18 to receive the claimed refund amount, if a refund is
approved.
Authorised person’s details
Note: This is the person authorised by the payer, named at Question 1,
to receive payment on his/her behalf, or if the payer is deceased, the
person authorised to act on his/her behalf.
17
18
Date of birth
Family name
Given names
DAY MONTH YEAR
Address
Branch address
POSTCODE
POSTCODE
Country
Office hours
(AREA CODE )
Telephone numbers
After hours
(AREA CODE )
Mobile/cell
Signature
of original
payer
Signature of
authorised
person
19
Account holder’s name
Name of banking institution
Branch where the account is held
BSB number
Country
Acceptable
banking currency
Account number
Account number
Branch code
number
International
Banking Code
Note: The Department’s preferred method of payment is electronic
funds transfer (EFT) directly to your bank account.
Part E – Account details
IBAN
SWIFT
Go to Part E
You must attach supporting documentation.
Go to Question 18
No
No
Yes
Yes
Do you, the payer named at Question 1, intend to claim the refund
personally?
Is the payer named at Question 1 deceased?
16
15
Part D – Refund details
-
-
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Is the refund related to a sponsorship, nomination or visa
application charge?
21
22
Fee or charge paid was greater than the prescribed
fee or charge
Fee or charge was accidently paid or charged twice
Fee or charge paid but no fee or charge was due
Fee was paid but no application was lodged or the
application was deemed invalid
Applicant died before a decision could be made
Current holder of a Tourist or Medical Treatment visa,
in Australia, with permission to work
Un-finalised Trade Skills Training visa application
lodged prior to September 2007
Refusal of one of the following visa applications as
nomination and/or sponsor was not approved.
Temporary Business Entry (Class UC)
– Super Yacht Crew (Temporary) (Class UW)
– Special Program (Temporary) (Class TE)
Temporary Work (Long Stay) (GB401)
Training and Research (GC402)
– Entertainment (Temporary Work) (GE420)
Applied for a Temporary Business Entry visa where
the nominated occupation is no longer an eligible
occupation
Refund of a second instalment visa application
charge (English charge) as:
application was withdrawn
applicant died before a decision could be made
application was refused
visa was either cancelled or ceased to be in effect
prior to applicant entering Australia
Refund of a nomination fee as the nomination no
longer corresponds to the nominated occupation
Business sponsorship was refused
Departmental error
Client error
Application lodged due to a mistake by the applicant
and subsequently withdrawn in writing
Application previously made and not decided
Applicant is already an Australian citizen
Incorrect fee paid
Departmental error
Applicant did not sit test
APEC Business Travel Card
Certificate of Evidence of Residence Status
Freedom of Information (FOI)
Other
What is the sponsorship, nomination or visa refund related to?
(Tick one box only)
No
Yes
Is the refund related to a citizenship charge?
What is the citizenship refund related to?
(Tick one box only)
No
Yes
23
Is the refund related to any other fee or charge of the Department of
Home Affairs?
What is the other refund related to?
(Tick one box only)
No
Yes
Part F – Reason for refund
Is the refund related to a visa evidence charge?
20
Go to Part G
No
Yes
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26
WARNING: Giving false or misleading information is a serious offence.
Signature
Date
DAY MONTH YEAR
This declaration is to be completed by the person applying for the
refund.
I declare that:
I am the original payer named in Question 1 or, if the original payer
is deceased, I am the authorised person named in Question 18.
I have attached all relevant supporting documentation.
the information provided by me is true and correct.
Part I – Declaration
We strongly advise that you keep a copy of your completed
Refund request form and all attachments for your records.
25
Part H – Documents checklist
3
Tick when completed
Please attach the following documents to this application.
Question Document Attached?
10 If your application was lodged over the
internet:
a bank statement clearly listing the
name on the account and the payment
a photocopy of the receipt
10 If your application was lodged at a counter
or by mail:
the original receipt, or
if you do not have the original receipt,
a Statutory Declaration, declaring that
you have either lost or misplaced the
receipt and that you have not used the
receipt to lodge a further application
15 If the payer is deceased:
a certified copy of the payer’s death
certificate, in the event that death
occurred prior to an application decision
supporting documentation of your
relationship to the payer, such as a
marriage certificate, birth certificate,
letter of probate, certified copy of the
payer’s will nominating you as a
beneficiary, or a completed/witnessed
Statutory Declaration declaring that there
is no payer letter of probate or will
17 Evidence of payees signature
24 Any supporting documents or statements to
support your reasons for requesting a
refund
You must provide a clear and well-supported reason for requesting a
refund
If insufficient space, attach additional details
24
Part G – Supporting information
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