OMB No.: 3064-0072
Expiration Date: 03/31/2019
FDIC 3700/57 (1-10)
Federal Deposit Insurance Corporation
PAST PERFORMANCE QUESTIONNAIRE
ESTIMATED REPORTING BURDEN
Public reporting burden for this collection of information is estimated to average 45 minutes per response, including the time for
reviewing the instructions, searching existing data sources, gathering and maintaining the data needed, and completing the collection
of information. Send comments regarding this burden estimate or any other aspect of this collection of information, including
suggestions for reducing this burden, to the Paperwork Reduction Act Officer, Legal Division, Federal Deposit Insurance Corporation,
550 17
th
Street, N.W., and to the Office of Management and Budget, Paperwork Reduction Project (3064-0072), Washington, D.C.
20503. An agency may not conduct or sponsor, and a person is not required to respond to, a collection unless it displays a
currently valid OBM control number.
TO: Government agency or commercial organization (i.e., customer) with knowledge on offeror's past
performance.
1. Please complete this questionnaire, which concerns the past performance of a contractor or
subcontractor who is doing business (or has done business) with you, and is interested in doing business
with the Federal Deposit Insurance Corporation (FDIC). Handwritten responses are sufficient. If you need
more space than that provided, please attach additional pages. Responses will be treated as source
selection sensitive information. The contractor who provided FDIC with your name as a reference was
informed, via a solicitation provision, that by listing you as a reference and requesting your submission of
the questionnaire, they are authorizing you to release information to FDIC relative to their past
performance, whether it is positive or negative information.
Fax or email the completed questionnaire to the attention of the responsible FDIC Contracting Officer.
The offeror must either
fill in below the solicitation number, fax number, email address, and name of
Contracting Officer prior to providing you with the questionnaire, or
provide you with the information to
fill in. Your completed questionnaire must be provided directly to the FDIC Contracting Officer from
you. FDIC will not accept completed questionnaires sent from the offeror.
FDIC Solicitation Number:
*ATTN: Contracting Officer:
*Fax:
*Email: @FDIC.gov
*Offeror must obtain this Information from paragraph (e) of FDIC solicitation provision 7.3.2-16
2. Please complete the following identifying information and past performance assessment:
A. Contractor:
B. Contract Number:
C. Period of Performance:
D. Total Contract Amount (Including any Options)
E. Describe product acquired:
POC
Refresh
FDIC 3700/57 (1-10) Page 2
3. Explanation of codes:
CODE PERFORMANCE LEVEL
E EXCEPTIONAL - Performance meets contractual requirements and exceeds many
(requirements). The contractual performance of the element
being assessed was accomplished with few minor problems for
which corrective actions taken by the contractor were highly
effective.
V VERY GOOD - Performance meets contractual requirements and exceeds
some (requirements). The contractual performance of the
element being assessed was accomplished with some minor
problems for which corrective actions taken by the contractor
were effective.
S SATISFACTORY - Performance meets contractual requirements. The contractual
performance of the element being assessed contains some
minor problems for which corrective actions taken by the
contractor appear or were satisfactory.
M MARGINAL - Performance does not meet some contractual requirements.
The contractual performance of the element being assessed
reflects a serious problem for which the contractor has not yet
identified corrective actions or the contractor's proposed
actions appear only marginally effective or were not fully
implemented.
U UNSATISFCTORY - Performance does not meet most contractual requirements and
recovery is not likely in a timely manner. The contractual
performance of the element being assessed contains serious
problem(s) for which the contractor's corrective actions appear
or were ineffective.
N NOT APPLICABLE - Unable to provide a score. Performance in this area not
applicable to effort assessed.
4. Using the codes above, place an “x” next to the appropriate letter for each item on the
questionnaire and provide supporting narrative.
(1) ASSESSMENT ELEMENTS
Cost/Price Control - Rate the contractor's ability to control cost and deliver at the agreed-to price.
Describe the reasons for changes to contract value (e.g., scope changes, overrun/underrun,
Government-imposed schedule changes, etc.).
E V S M U N
FDIC 3700/57 (1-10) Page 3
(2) Schedule Adherence - How well did the contractor adhere to the agreed-to schedule? What were
the causes of any schedule variances? Were data deliverables and reports submitted on time?
E V S M U N
(3) Performance - Rate the contractor's ability to successfully comply with the contract
requirements, statement of work, subcontracting plan, etc.
E V S M U N
(4) Quality - How well did the contractor adhere to the requirements of a Quality Assurance Plan or
Performance Based Contracting requirements? Did the services provided meet the required level of
quality or results?
E V S M U N
FDIC 3700/57 (1-10) Page 4
(5) Business Relations - Did the contractor exhibit reasonable/cooperative behavior in dealing with
problems? Was turnover of personnel frequent? Rate the contractor's responsiveness to managing
changes in providing replacement personnel.
E V S M U N
(6) What is your overall rating of the contractor’s performance?
E V S M U N
(7) Identify the contractor's strengths.
FDIC 3700/57 (1-10) Page 5
(8) Identify the contractor's weaknesses.
(9) Given the choice, would you award to this contractor again? Why?
(10) Are you aware of any other efforts performed by this contractor similar in nature to this
contract? Please identify contract/program and point of contact.
FDIC 3700/57 (1-10) Page 6
5. Please provide the name title Government agency or commercial organization phone number and
email address of the person completing this questionnaire.
Name of Respondent:
Title::
Government Agency/Commercial Organization
Telephone Number:
Email Address:
Thank you for your assistance.