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If I over-borrowed, when will I receive a financial aid refund?
If your Direct PLUS loan exceeds your student’s billed charges for the term, a financial aid refund will be issued
within 14 days of aid disbursement. For more information, refer to the Student Accounts Credit Balance
Processing webpage. You may elect to have the credit held for future academic year charges.
How do I modify, cancel, or return a portion of my loan?
To increase a loan amount, you may submit an additional Parent PLUS Loan Certification form. Note: if your
credit approval has expired, you will need to obtain a new credit approval. You may request a modification or
cancellation to a future term by emailing SFA@sacredheart.edu. For returns back to the lender, send your
written request to either SFA or to Student Accounts within 120 days of your PLUS loan’s disbursement date.
What happens to my loan if my student adds, drops, or withdraws from classes?
Changes in your student’s enrollment status may impact financial aid. If your student drops below 6 credits,
they will be ineligible for federal loan disbursement. Students are encouraged to review our FA Withdrawal
Policy and to go over the changes with their Financial Aid Counselor. Failed attendance and course
withdrawals affect your student’s satisfactory academic progress, which may also impact aid eligibility.
Do I have to make payments on my loan while my student is enrolled?
If you request a deferment, you will not need to make payments while your child is enrolled at least half-time
(6 or more credits). Interest will accrue during this time. It is advised that you at least pay the interest. If you
elect not to pay the interest, accrued interest will be capitalized (added to your loan’s principal balance). If
you do not request a deferment, payments are due after the PLUS loan is fully disbursed. There are no
prepayment penalties.
When does my Parent PLUS Loan need to be repaid?
If not deferred, your repayment date will begin 60 days after the loan is fully disbursed. If you elected to defer
payments, the repayment date will be after a 180-day grace period following your student’s graduation,
withdrawal from courses, or when your student drops below 6 credits. During this grace period, you are not
required to make payments though interest will continue to accrue.
How do I repay my loans?
After your loans disburse, you will be assigned a federal loan servicer who will manage the repayment of your
Direct Parent PLUS loans. Borrowers are automatically assigned to the 10-year standard repayment plan.
However, there are several repayment plans available to Direct Loan borrowers. Contact your loan servicer
for information on the different repayment strategies.
Where can I find out how much I have borrowed?
Please visit the National Student Loan Data System and log in with your FSA ID. This website will display your
loan history (not your student’s loan history) for all federal loans. Private loans are not included.
Who do I contact with loan questions?
More questions? We are here to help! Contact Student Financial Assistance via email (sfa@sacredheart.edu)
or by phone at 203-371-7980. For specific information about your loan repayment, reach out to your federal
loan servicer.