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2019 Annual Employee Survey (AES) Report (Department of the Treasury - OCIO)

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Annual Employee Survey (AES) Report
Department of the Treasury
CENSUS
SAMPLE OR CENSUS
May 14 - June 25, 2019
FIELD PERIOD
41,771
76,305
NUMBER OF SURVEYS
NUMBER OF SURVEYS
54.7% RESPONSE RATE
items identified
as strengths
(65% positive or
38
items identified
as challenges
(35% negative or
2
Q7
94%
89%
89%
86%
86%
Highest % Positive Items
Select:
Q13
Q8
Q49
Q28
When needed I am willing to put in the extra effort to get a job
done.
The work I do is important.
I am constantly looking for ways to do my job better.
My supervisor treats me with respect.
How would you rate the overall quality of work done by your
work unit?
Highest % Negative Items
Select:
Engagement Index Score
2019 ENGAGEMENT INDEX
69%
LEADERS LEAD
58%
SUPERVISORS
79%
INTRINSIC
WORK
EXPERIENCE
71%
Q33
Pay raises depend on how well employees perform their jobs.
41%
Q9
I have sufficient resources to get my job done.
37%
Q41
I believe the results of this survey will be used to make my
34%
agency a better place to work.
Q67
How satisfied are you with your opportunity to get a better job in
33%
your organization?
Q23
In my work unit, steps are taken to deal with a poor performer
33%
who cannot or will not improve.
Annual Employee Survey (AES) Report
Department of the Treasury
GENDER
Female
13%
Served
MILITARY SERVICE
58%
32%
within next five years
RETIREMENT
HISPANIC, LATINO, OR SPANISH
Hispanic, Latino, or Spanish
11%
29%
within the next year
PLAN TO LEAVE
34%
Headquarters
LOCATION
3%
16%
23%
39%
19%
29 years
and under
30-39
years old
40-49
years old
50-59
years old
60 years
or older
Age Group
2%
8%
6%
21%
16%
15%
32%
Less than 1
year
1 to 3
years
4 to 5
years
6 to 10
years
11 to 14
years
15 to 20
years
More than 20
years
Agency Tenure
Annual Employee Survey (AES) Report
Department of the Treasury
2016 2017 2018 2019
Percentage Point Change
Q67
How satisfied are you with your opportunity to get a better job in
your organization?
33%
35%
36% 42%
+6
Largest Increases in
Percent Positive
since 2018
Q21
My work unit is able to recruit people with the right skills.
Q9
I have sufficient resources to get my job done.
35%
44%
36%
45%
37%
43%
42%
48%
+5
+5
Select:
56
items increased
Q22 Promotions in my work unit are based on merit.
36% 37% 37% 40%
+3
since 2018
Q33 Pay raises depend on how well employees perform their jobs.
24%
26%
26%
29%
+3
2016 2017 2018 2019
Percentage Point Change
Q50 In the last six months, my supervisor has talked with me about my
performance.
83%
83%
83% 82%
-1
Largest Decreases in
Percent Positive
since 2018
Select:
1
item decreased
since 2018
Response
Type Item Item Text
Percent
Positive
%
Strongly
Agree/
Very
Good/
Very
Satisfied
%
Agree/
Good/
Satisfied
%
Neither
Agree nor
Disagree/
Fair/ Neither
Satisfied nor
Dissatisfied
%
Disagree/
Poor/
Dissatisfied
%
Strongly
Disagree/
Very Poor/
Very
Dissatisfied
%
Percent
Negative
%
Strongly
Agree/
Very
Good/
Very
Satisfied
N
Agree/
Good/
Satisfied
N
Neither
Agree nor
Disagree/
Fair/
Neither
Satisfied
nor
Dissatisfied
N
Disagree/
Poor/
Dissatisfied
N
Strongly
Disagree/
Very Poor/
Very
Dissatisfied
N
Item
Response
Total**
N
Do Not
Know/
No
Basis to
Judge
N
Agree-disagree 1
skills in my organization.
64.4%
21.4% 43.1% 15.9% 13.1% 6.5% 19.6% 9,323 17,967 6,394 5,227 2,525 41,436 N/A
Agree-disagree 2 I have enough information to do my job well.
70.0% 19.3% 50.7% 14.2% 11.6% 4.2% 15.8% 8,314 21,147 5,733 4,688 1,663 41,545 N/A
Agree-disagree 3
better ways of doing things.
58.9% 22.2% 36.7% 18.9% 14.5% 7.7% 22.2% 9,589 15,240 7,623 5,822 3,045 41,319 N/A
Agree-disagree 4
accomplishment.
71.8%
28.6% 43.2% 14.9% 8.2% 5.1% 13.3% 12,246 17,980 6,028 3,309 2,005 41,568 N/A
Agree-disagree 5 I like the kind of work I do.
80.3% 35.8% 44.5% 12.5% 4.5% 2.8% 7.2% 15,095 18,446 5,016 1,811 1,081 41,449 N/A
Agree-disagree 6 I know what is expected of me on the job.
82.9% 33.1% 49.8% 9.4% 4.9% 2.8% 7.7% 13,907 20,575 3,872 2,067 1,121 41,542 N/A
Agree-disagree 7
effort to get a job done.
94.4% 58.6% 35.8% 3.8% 0.9% 1.0% 1.9% 24,775 14,581 1,486 362 371 41,575 N/A
Agree-disagree 8
better.
88.9%
46.3% 42.5% 9.0% 1.3% 0.9% 2.2% 19,515 17,616 3,644 521 346 41,642 N/A
Agree-disagree 9
materials, budget) to get my job done.
47.7%
11.9% 35.8% 15.8% 22.0% 14.5% 36.5% 4,997 14,871 6,428 9,054 5,877 41,227 117
Agree-disagree 10 *My workload is reasonable.
60.5% 13.9% 46.6% 15.6% 14.2% 9.8% 23.9% 5,835 19,318 6,389 5,945 3,946 41,433 88
Agree-disagree 11 *My talents are used well in the workplace.
59.2% 17.7% 41.5% 17.7% 13.6% 9.5% 23.1% 7,510 17,193 7,037 5,459 3,733 40,932 215
Agree-disagree 12
goals.
83.7% 30.9% 52.8% 10.1% 3.6% 2.6% 6.2% 13,130 21,648 4,045 1,476 1,057 41,356 168
Agree-disagree 13 The work I do is important.
89.5% 47.0% 42.5% 7.1% 1.9% 1.6% 3.5% 19,534 17,532 2,895 807 633 41,401 108
Agree-disagree 14
temperature, lighting, cleanliness in the
workplace) allow employees to perform their
jobs well.
65.6%
24.0% 41.6% 14.2% 11.9% 8.3% 20.2% 10,311 17,315 5,724 4,790 3,253 41,393 264
Agree-disagree 15
my performance.
75.7% 33.2% 42.5% 11.6% 7.1% 5.6% 12.7% 13,756 17,532 4,703 2,934 2,282 41,207 403
Agree-disagree 16 I am held accountable for achieving results.
84.6% 33.6% 51.1% 11.0% 2.6% 1.8% 4.3% 14,141 21,043 4,369 1,040 715 41,308 236
Agree-disagree 17
rule or regulation without fear of reprisal.
69.1% 31.0% 38.2% 16.9% 6.7% 7.3% 14.0% 12,851 15,161 6,433 2,592 2,764 39,801 1,759
Agree-disagree 18 My training needs are assessed.
53.7% 16.5% 37.2% 22.5% 14.4% 9.5% 23.9% 7,158 15,484 9,032 5,766 3,717 41,157 458
Agree-disagree
19
understood what I had to do to be rated at
different performance levels (for example, Fully
Successful, Outstanding).
77.8%
38.6% 39.1% 10.6% 6.5% 5.1% 11.6% 15,599 15,894 4,332 2,747 2,111 40,683 877
Agree-disagree 20
job done.
79.0% 35.7% 43.2% 11.4% 6.5% 3.1% 9.7% 15,128 17,957 4,509 2,619 1,231 41,444 N/A
Agree-disagree 21
right skills.
41.6% 9.9% 31.7% 27.0% 19.1% 12.3% 31.4% 4,011 12,590 10,271 7,410 4,674 38,956 2,316
Agree-disagree 22 Promotions in my work unit are based on merit.
39.9% 11.3% 28.7% 28.4% 16.1% 15.5% 31.7% 4,526 11,158 10,582 6,017 5,653 37,936 3,289
Agree-disagree 23
poor performer who cannot or will not improve.
37.2% 9.5% 27.7% 30.0% 16.9% 15.8% 32.8% 3,479 9,951 10,364 5,888 5,364 35,046 6,209
Agree-disagree 24
are recognized in a meaningful way.
40.6% 10.6% 30.0% 29.7% 16.6% 13.1% 29.7% 4,159 11,526 10,928 6,186 4,717 37,516 3,777
Agree-disagree 25
employees perform their jobs.
51.9% 14.5% 37.4% 24.3% 12.2% 11.6% 23.8% 5,639 14,167 8,996 4,555 4,204 37,561 3,665
Agree-disagree 26
with each other.
81.9% 33.7% 48.2% 9.8% 4.6% 3.7% 8.3% 14,121 19,776 3,906 1,875 1,445 41,123 191
Agree-disagree 27
the past year.
58.4% 20.8% 37.6% 27.0% 8.5% 6.1% 14.7% 8,267 14,593 10,169 3,265 2,258 38,552 2,603
Good-poor 28
done by your work unit?
85.7% 45.5% 40.2% 11.5% 1.8% 1.0% 2.8% 19,151 16,444 4,513 699 393 41,200 N/A
Agree-disagree 29
goals.
79.7% 32.5% 47.3% 11.9% 5.7% 2.7% 8.4% 13,437 19,250 4,635 2,289 1,015 40,626 661
Agree-disagree 30
empowerment with respect to work processes.
46.0% 11.5% 34.5% 23.9% 18.8% 11.3% 30.1% 4,729 13,960 9,335 7,376 4,299 39,699 1,132
Agree-disagree
31
quality products and services.
53.6% 14.3% 39.3% 21.4% 15.2% 9.8% 25.0% 5,962 15,862 8,269 5,882 3,681 39,656 1,188
Agree-disagree 32 Creativity and innovation are rewarded.
42.1% 12.2% 29.9% 28.3% 17.7% 11.9% 29.6% 4,966 11,812 10,773 6,720 4,396 38,667 1,892
Agree-disagree 33
perform their jobs.
29.3% 7.5% 21.8% 29.3% 22.6% 18.8% 41.4% 2,960 8,423 11,061 8,555 6,970 37,969 2,807
Agree-disagree 34
workplace (for example, recruiting minorities
and women, training in awareness of diversity
issues, mentoring).
59.9% 19.3% 40.6% 26.9% 6.5% 6.7% 13.2% 7,465 15,126 9,652 2,300 2,308 36,851 3,921
Agree-disagree 35
hazards on the job.
74.3% 23.7% 50.7% 14.3% 6.5% 4.8% 11.3% 10,056 20,343 5,514 2,428 1,789 40,130 755
Agree-disagree
36
potential security threats.
80.8% 25.1% 55.6% 11.7% 4.5% 3.1% 7.6% 10,489 22,323 4,570 1,740 1,164 40,286 404
Agree-disagree 37
coercion for partisan political purposes are not
tolerated.
59.0% 21.3% 37.6% 20.9% 9.6% 10.5% 20.1% 8,470 14,335 7,730 3,582 3,804 37,921 2,892
Agree-disagree
38
illegally discriminating for or against any
employee/applicant, obstructing a person's right
veterans' preference requirements) are not
tolerated.
69.3%
27.2% 42.1% 19.0% 5.0% 6.7% 11.7% 10,420 15,354 6,619 1,761 2,318 36,472 4,193
Agree-disagree 39
mission.
73.0% 22.2% 50.7% 18.3% 5.0% 3.6% 8.7% 9,218 20,124 6,938 1,916 1,351 39,547 1,240
Agree-disagree 40
to work.
66.9%
25.3% 41.6% 18.9% 9.1% 5.2% 14.2% 10,738 16,972 7,449 3,648 2,009 40,816 N/A
Agree-disagree 41
to make my agency a better place to work.
40.7% 14.4% 26.3% 24.9% 16.9% 17.5% 34.4% 5,719 10,321 9,524 6,414 6,504 38,482 2,370
Agree-disagree
42
work and other life issues.
84.9%
50.0% 34.9% 7.8% 3.4% 3.8% 7.2% 20,705 13,999 3,021 1,319 1,444 40,488 234
Agree-disagree 43
demonstrate my leadership skills.
73.3%
39.0% 34.3% 14.6% 6.6% 5.5% 12.1% 16,183 13,808 5,694 2,598 2,117 40,400 300
Agree-disagree 44
performance are worthwhile.
72.8% 38.2% 34.6% 14.6% 6.4% 6.1% 12.6% 15,610 13,846 5,748 2,567 2,372 40,143 501
Agree-disagree 45
representative of all segments of society.
75.8%
41.0% 34.8% 17.0% 2.9% 4.2% 7.1% 15,642 12,996 6,172 1,032 1,468 37,310 3,338
Agree-disagree 46
suggestions to improve my job performance.
72.3%
36.8% 35.4% 15.2% 6.7% 5.8% 12.5% 15,149 14,302 6,057 2,672 2,255 40,435 252
Agree-disagree 47
development.
73.7% 38.2% 35.5% 14.1% 6.0% 6.2% 12.2% 15,703 14,230 5,423 2,284 2,334 39,974 726
Agree-disagree 48 My supervisor listens to what I have to say.
81.5% 46.5% 35.0% 9.4% 5.3% 3.7% 9.1% 19,252 14,077 3,704 2,106 1,446 40,585 N/A
Agree-disagree 49 My supervisor treats me with respect.
85.8% 52.0% 33.8% 7.4% 3.5% 3.4% 6.9% 21,498 13,505 2,896 1,393 1,301 40,593 N/A
Agree-disagree 50
with me about my performance.
82.3% 44.8% 37.5% 9.2% 5.6% 2.9% 8.5% 18,654 15,096 3,564 2,172 1,097 40,583 N/A
Agree-disagree 51 I have trust and confidence in my supervisor.
74.7% 45.0% 29.8% 13.3% 5.9% 6.0% 11.9% 18,664 11,998 5,241 2,337 2,335 40,575 N/A
Good-poor
52
done by your immediate supervisor?
78.7%
51.1% 27.7% 13.1% 4.2% 3.9% 8.1% 20,988 11,182 5,189 1,658 1,513 40,530 N/A
Agree-disagree 53
levels of motivation and commitment in the
workforce.
44.1% 13.3% 30.8% 24.8% 17.0% 14.2% 31.1% 5,370 12,233 9,580 6,584 5,379 39,146 1,175
Agree-disagree 54
standards of honesty and integrity.
53.4%
17.7% 35.6% 25.9% 9.5% 11.3% 20.8% 6,831 13,278 9,301 3,401 4,014 36,825 3,471
Agree-disagree 55
different backgrounds.
69.4% 24.9% 44.5% 19.6% 5.1% 5.9% 11.0% 9,633 16,700 7,055 1,797 2,061 37,246 2,822
Agree-disagree 56
organization.
70.9% 21.4% 49.5% 16.3% 6.9% 5.9% 12.8% 8,732 19,596 6,315 2,704 2,252 39,599 606
Agree-disagree 57
organization's progress toward meeting its goals
and objectives.
70.1%
21.6% 48.6% 19.2% 5.4% 5.3% 10.7% 8,366 18,254 7,025 2,041 1,892 37,578 2,657
Agree-disagree 58
different work units (for example, about
projects, goals, needed resources).
60.5% 19.7% 40.7% 20.3% 10.5% 8.7% 19.2% 7,829 15,760 7,604 3,944 3,215 38,352 1,939
Agree-disagree 59
units to accomplish work objectives.
62.2% 20.7% 41.5% 20.2% 9.3% 8.2% 17.5% 8,156 15,906 7,417 3,446 2,972 37,897 2,089
Good-poor 60
done by the manager directly above your
immediate supervisor?
66.2%
30.8% 35.5% 19.8% 6.7% 7.3% 13.9% 11,713 13,187 7,180 2,412 2,578 37,070 3,169
Agree-disagree 61
organization's senior leaders.
56.4% 22.3% 34.0% 24.2% 9.9% 9.6% 19.5% 8,982 13,436 9,363 3,903 3,673 39,357 837
Agree-disagree 62
Life programs.
60.2% 24.1% 36.2% 24.1% 7.9% 7.8% 15.7% 8,996 13,273 8,452 2,761 2,668 36,150 4,050
Satisfied-
dissatisfied
63
decisions that affect your work?
51.6%
15.3% 36.2% 23.1% 17.4% 7.8% 25.3% 6,403 14,714 9,065 6,820 3,011 40,013 N/A
Satisfied-
dissatisfied
64
receive from management on what's going on in
your organization?
55.3% 15.7% 39.6% 22.0% 15.5% 7.2% 22.8% 6,567 15,987 8,593 6,094 2,792 40,033 N/A
Satisfied-
dissatisfied
65
receive for doing a good job?
56.1% 18.3% 37.8% 21.6% 14.2% 8.1% 22.3% 7,619 15,217 8,442 5,592 3,114 39,984 N/A
Satisfied-
dissatisfied
66
practices of your senior leaders?
45.0% 13.0% 32.0% 30.5% 15.4% 9.2% 24.6% 5,420 13,024 11,926 6,052 3,565 39,987 N/A
Satisfied-
dissatisfied
67
get a better job in your organization?
41.5% 13.1% 28.4% 25.0% 18.7% 14.7% 33.4% 5,475 11,498 9,960 7,334 5,674 39,941 N/A
Satisfied-
dissatisfied
68
receive for your present job?
53.4% 15.1% 38.3% 21.6% 15.9% 9.1% 25.0% 6,405 15,543 8,509 6,115 3,436 40,008 N/A
Satisfied-
dissatisfied
69
with your job?
68.9% 22.9% 46.0% 16.9% 9.2% 5.0% 14.2% 9,432 18,415 6,588 3,592 1,927 39,954 N/A
Satisfied-
dissatisfied
70
with your pay?
61.0% 19.2% 41.9% 16.3% 14.7% 8.0% 22.7% 7,945 16,844 6,370 5,762 3,040 39,961 N/A
Satisfied-
dissatisfied
71
with your organization?
60.9%
17.4% 43.4% 20.7% 12.0% 6.4% 18.4% 7,252 17,369 7,967 4,640 2,438 39,666 N/A
* AES prescribed items as of 2017 (5 CFR Part 250, Subpart C)
** Unweighted count of responses excluding 'Do Not Know' and 'No Basis to Judge'
The Dashboard only includes items 1-71.
Percentages are weighted to represent the Agency's population.
72. Currently, in my work unit poor performers usually:
N %
Remain in the work unit and improve their performance over time 6,470 22.9%
Remain in the work unit and continue to underperform 13,572 48.8%
Leave the work unit - removed or transferred 1,597 5.5%
Leave the work unit - quit 495 1.7%
There are no poor performers in my work unit 5,908 21.1%
Item Response Total
28,042 100.0%
Do not know 11,960 --
Total
40,002 100.0%
Percentages are weighted to represent the Agency's population.
N %
The shutdown had no impact on my working/pay status 7,781 16.0%
I did not work and did not receive pay until after the lapse ended 20,567 54.3%
I worked some of the shutdown but did not receive pay until after the lapse ended 6,461 16.6%
I worked for the entirety of the shutdown but did not receive pay until after the lapse ended 3,858 9.6%
Other, not listed above 1,325 3.5%
Total 39,992 100.0%
N %
It had no impact 8,904 20.8%
A slightly negative impact 6,011 15.4%
A moderately negative impact 8,943 23.3%
A very negative impact 7,674 20.4%
An extremely negative impact 7,306 20.1%
Total 38,838 100.0%
N %
Unmanageable workload 11,939 40.4%
Missed deadlines 17,943 60.8%
Unrecoverable loss of work 6,442 21.8%
Reduced customer service 16,212 54.5%
Delayed work 23,172 77.6%
Reduced work quality 10,282 35.5%
Cutback of critical work 7,003 23.4%
Time lost in restarting work 17,005 57.0%
Unmet statutory requirements 4,473 15.7%
Other 5,483 18.6%
Total (percents will add to more than 100% because respondents could choose more than one response option) 29,731 --
N %
I am looking for another job specifically because of the shutdown
915 2.5%
I am looking for another job, but the shutdown is only one of the reasons
3,286 8.8%
I am looking for another job, but the shutdown had no influence on that decision
5,569 14.1%
I am not looking for another job currently
29,866 74.5%
Total 39,636 100.0%
N %
7,292 19.4%
13,101 35.9%
7,766 22.1%
4,129 11.9%
3,546 10.6%
Item Response Total 35,834 100.0%
4,060 --
Total 39,894 100.0%
Percentages are weighted to represent the Agency's population.
76. Are you looking for another job because of the partial government shutdown?
77. My agency provided the support (e.g., communication, assistance, guidance) I needed during the partial government shutdown.
If the response to item 74 was "It had no impact", item 75 was skipped.
75. In what ways did the partial government shutdown negatively affect your work? (Check all that apply)
73. Which of the following best describes the impact of the partial government shutdown (December 22, 2018 - January 25, 2019) on your
74. How was your everyday work impacted during (if you worked) or after the partial government shutdown?
N % N %
4,446 10.2% 5,014 11.2%
3,012 6.8% 3,500 7.8%
7,629 18.5% 8,171 19.4%
10,171 26.3% 9,172 23.6%
883 2.2% 1,320 3.3%
3,447 9.3% 3,649 9.5%
1,603 4.3% 1,719 4.6%
5,296 14.6% 4,893 13.1%
3,010 7.8% 2,979 7.5%
39,497 100.0% 40,417 100.0%
N Satisfaction % All Response Options % N Satisfaction % All Response Options %
Very Satisfied 13,575 46.4% 33.5% 15,273 51.0% 37.9%
Satisfied 9,673 32.3% 23.3% 9,559 31.1% 23.1%
Neither Satisfied nor Dissatisfied 3,248 11.0% 8.0% 3,209 10.7% 8.0%
Dissatisfied 1,709 5.8% 4.2% 1,221 3.9% 2.9%
Very Dissatisfied 1,281 4.5% 3.3% 954 3.3% 2.4%
29,486 100.0% 72.2% 30,216 100.0% 74.3%
I choose not to participate in this program 1,376 -- 3.5% 1,649 -- 4.2%
This program is not available to me 8,172 -- 22.3% 7,464 -- 20.2%
I am unaware of this program 708 -- 2.0% 457 -- 1.3%
39,742 100.0% 100.0% 39,786 100.0% 100.0%
N %
18,531 46.0%
9,861 24.4%
3,476 9.1%
817 2.0%
185 0.4%
15,519 40.0%
39,502 --
N Satisfaction % All Response Options % N Satisfaction % All Response Options %
Very Satisfied 13,334 45.6% 32.9% 14,242 46.6% 34.8%
Satisfied 10,009 34.6% 25.0% 10,350 34.1% 25.4%
Neither Satisfied nor Dissatisfied 3,967 14.3% 10.3% 3,952 13.5% 10.0%
Dissatisfied 850 3.1% 2.2% 881 3.0% 2.3%
Very Dissatisfied 661 2.5% 1.8% 799 2.8% 2.1%
28,821 100.0% 72.3% 30,224 100.0% 74.6%
I choose not to participate in these programs 6,908 -- 17.6% 6,307 -- 16.1%
These programs are not available to me 3,129 -- 8.2% 3,285 -- 8.2%
I am unaware of these programs 716 -- 1.9% 450 -- 1.1%
39,574 100.0% 100.0% 40,266 100.0% 100.0%
N Satisfaction % All Response Options % N Satisfaction % All Response Options %
Very Satisfied 6,656 24.4% 16.4% 8,702 25.7% 20.7%
Satisfied 11,736 44.3% 29.7% 14,576 44.6% 35.9%
Neither Satisfied nor Dissatisfied 6,570 25.5% 17.1% 7,022 21.8% 17.6%
Dissatisfied 953 3.7% 2.5% 1,597 5.0% 4.1%
Very Dissatisfied 534 2.1% 1.4% 868 2.8% 2.3%
26,449 100.0% 67.1% 32,765 100.0% 80.5%
I choose not to participate in these programs 8,539 -- 21.4% 4,200 -- 10.3%
These programs are not available to me 2,106 -- 5.4% 2,153 -- 5.4%
I am unaware of these programs 2,283 -- 6.1% 1,525 -- 3.8%
39,377 100.0% 100.0% 40,643 100.0% 100.0%
N Satisfaction % All Response Options % N Satisfaction % All Response Options %
Very Satisfied 3,603 17.8% 9.2% 5,695 20.8% 13.8%
Satisfied 6,681 33.7% 17.4% 9,802 36.9% 24.5%
Neither Satisfied nor Dissatisfied 8,710 43.7% 22.5% 9,954 37.3% 24.8%
Dissatisfied 563 2.9% 1.5% 748 2.9% 1.9%
Very Dissatisfied 360 1.9% 1.0% 536 2.1% 1.4%
19,917 100.0% 51.6% 26,735 100.0% 66.6%
I choose not to participate in these programs 15,351 -- 37.9% 10,049 -- 23.9%
These programs are not available to me 720 -- 1.9% 628 -- 1.6%
I am unaware of these programs 3,283 -- 8.6% 3,209 -- 7.9%
39,271 100.0% 100.0% 40,621 100.0% 100.0%
N Satisfaction % All Response Options % N Satisfaction % All Response Options %
Very Satisfied 1,494 11.5% 3.7% 2,364 13.9% 5.6%
Satisfied 2,523 19.7% 6.4% 3,688 22.4% 9.1%
Neither Satisfied nor Dissatisfied 7,995 63.6% 20.7% 9,322 57.1% 23.1%
Dissatisfied 331 2.7% 0.9% 572 3.4% 1.4%
Very Dissatisfied 304 2.5% 0.8% 479 3.1% 1.3%
12,647 100.0% 32.6% 16,425 100.0% 40.5%
I choose not to participate in these programs 17,733 -- 44.1% 13,799 -- 33.2%
These programs are not available to me 4,426 -- 11.7% 5,310 -- 13.5%
I am unaware of these programs 4,374 -- 11.6% 5,047 -- 12.8%
39,180 100.0% 100.0% 40,581 100.0% 100.0%
N Satisfaction % All Response Options % N Satisfaction % All Response Options %
Very Satisfied 994 8.8% 2.5% 1,678 11.3% 3.9%
Satisfied 1,606 14.5% 4.1% 2,396 16.8% 5.9%
Neither Satisfied nor Dissatisfied 7,897 72.5% 20.5% 9,235 65.6% 22.9%
Dissatisfied 251 2.4% 0.7% 497 3.6% 1.3%
Very Dissatisfied 191 1.9% 0.5% 355 2.7% 0.9%
10,939 100.0% 28.3% 14,161 100.0% 34.9%
I choose not to participate in these programs 17,001 -- 42.4% 12,934 -- 30.9%
These programs are not available to me 3,783 -- 10.0% 4,794 -- 12.3%
I am unaware of these programs 7,282 -- 19.3% 8,692 -- 22.0%
39,005 100.0% 100.0% 40,581 100.0% 100.0%
Percentages are weighted to represent the Agency's population.
The rows above do not include results for any item or year when there were fewer than 4 completed surveys.
78. Please select the response below that BEST describes your current teleworking schedule.
2019
2018
79. How satisfied are you with the Telework program in your agency?
2019
2018
80. Which of the following Work-Life programs have you participated in or used at your agency within the last 12 months?
(Mark all that apply):
2019
Note: This item was not in the 2018 OPM FEVS.
81. How satisfied are you with the following Work-Life programs in your agency? Alternative Work Schedules
2019
2018
2018
82. How satisfied are you with the following Work-Life programs in your agency? Health and Wellness Programs
2019
2018
83. How satisfied are you with the following Work-Life programs in your agency? Employee Assistance Program - EAP
2019
2018
85. How satisfied are you with the following Work-Life programs in your agency? Elder Care Programs
2019
2018
84. How satisfied are you with the following Work-Life programs in your agency? Child Care Programs
2019
Trend Core Survey
%
Headquarters 34.1%
Field 65.9%
Total 100.0%
%
Senior Leader 1.8%
Manager 5.3%
Supervisor 10.2%
Team Leader 9.5%
Non-Supervisor 73.2%
Total 100.0%
%
Federal Wage System 1.5%
GS 1-6 6.5%
GS 7-12 43.3%
GS 13-15 36.4%
Senior Executive Service 0.9%
Senior Level (SL) or Scientific or Professional (ST) 0.3%
Other 11.1%
Total 100.0%
%
No Prior Military Service 86.8%
Currently in National Guard or Reserves 0.5%
Retired 3.4%
Separated or Discharged 9.3%
Total 100.0%
%
Less than 1 year 0.6%
1 to 3 years 5.3%
4 to 5 years 4.5%
6 to 10 years 19.2%
11 to 14 years 16.3%
15 to 20 years 15.1%
More than 20 years 38.9%
Total 100.0%
%
Less than 1 year 1.6%
1 to 3 years 8.1%
4 to 5 years 6.0%
6 to 10 years 21.1%
11 to 14 years 16.2%
15 to 20 years 14.6%
More than 20 years 32.5%
Total 100.0%
%
No 70.9%
Yes, to retire 8.7%
Yes, to take another job within the Federal Government 13.7%
Yes, to take another job outside the Federal Government 3.3%
Yes, other 3.4%
How long have you been with your current agency (for example, Department of Justice, Environmental Protection Agency)?
Are you considering leaving your organization within the next year, and if so, why?
How long have you been with the Federal Government (excluding military service)?
My Employment Demographics
Where do you work?
What is your supervisory status?
What is your pay category/grade?
What is your US military service status?
Trend Core Survey
Total 100.0%
%
Within one year 5.5%
Between one and three years 13.6%
Between three and five years 12.8%
Five or more years 68.1%
Total 100.0%
%
Yes 10.7%
No 89.3%
Total 100.0%
%
White 68.9%
Black or African American 19.6%
All other races 11.5%
Total 100.0%
%
29 years and under 2.7%
30-39 years old 16.0%
40-49 years old 22.7%
50-59 years old 39.4%
60 years or older 19.3%
Total 100.0%
%
Less than High School/ High School Diploma/ GED 7.4%
Certification/ Some College/ Associate's Degree 27.9%
Bachelor's Degree 39.6%
Advanced Degrees (Post Bachelor's Degree) 25.1%
Total 100.0%
%
Yes 12.1%
No 87.9%
Total 100.0%
%
Male 42.4%
Female 57.6%
Total 100.0%
%
Yes 0.5%
No 99.5%
Total 100.0%
%
Straight, that is not gay or lesbian 93.9%
Gay or Lesbian 2.7%
Bisexual 1.0%
Something else 2.4%
Total 100.0%
Percentages for demographic questions are unweighted.
Which one of the following do you consider yourself to be?
I am planning to retire:
My Personal Demographics
Are you of Hispanic, Latino, or Spanish origin?
Please select the racial category or categories with which you most closely identify.
What is your age group?
What is the highest degree or level of education you have completed?
Are you an individual with a disability?
Are you:
Are you transgender?
Trend Core Survey
No suppression was applied to My Employment Demographics.
Agency-Specific Questions
1. The work I perform over the course of the year closely reflects my performance plan.
# of
Respondents
Percent
2019 2019
Completely Disagree 2,675 6.9%
Mostly Disagree 3,138 8.1%
Neutral 7,772 20.5%
Mostly Agree 15,340 38.7%
Completely Agree 10,234 25.8%
Total 39,159 100.0%
2. My supervisor and I agree about the day to day work priorities.
# of
Respondents
Percent
2019 2019
Completely Disagree 2,764 7.1%
Mostly Disagree 2,530 6.6%
Neutral 6,141 16.3%
Mostly Agree 14,917 37.7%
Completely Agree 12,946 32.2%
Total 39,298 100.0%
3. My senior leaders effectively explain the reasons behind major decisions.
# of
Respondents
Percent
2019 2019
Completely Disagree 5,615 15.0%
Mostly Disagree 7,537 19.8%
Neutral 10,541 27.8%
Mostly Agree 10,052 25.4%
Completely Agree 4,828 12.1%
Total 38,573 100.0%
4. My senior leaders communicate effectively progress being made on the Treasury strategic plan and Bureau
priorities.
# of
Respondents
Percent
2019 2019
Completely Disagree 5,492 14.3%
Mostly Disagree 7,070 18.1%
Neutral 12,530 32.3%
Mostly Agree 9,780 24.2%
Completely Agree 4,523 11.1%
Total 39,395 100.0%
5. I am empowered to identify risks within my organization.
# of
Respondents
Percent
2019 2019
Completely Disagree 4,015 10.4%
Mostly Disagree 4,994 13.0%
Neutral 10,928 28.8%
Mostly Agree 12,273 30.6%
Completely Agree 7,126 17.2%
Total 39,336 100.0%
6. In the last 6 months my supervisor has met with my work unit to hold an open discussion on how we might
work better as a team.
# of
Respondents
Percent
2019 2019
Completely Disagree 4,868 12.4%
Mostly Disagree 4,899 12.4%
Neutral 7,032 18.2%
Mostly Agree 12,002 30.4%
Completely Agree 10,636 26.5%
Total 39,437 100.0%
7. Managers consider how changes impact their employees as part of their decision making.
# of
Respondents
Percent
2019 2019
Completely Disagree 5,602 14.7%
Mostly Disagree 6,112 15.7%
Neutral 10,234 26.7%
Mostly Agree 10,962 27.3%
Completely Agree 6,318 15.6%
Total 39,228 100.0%
8. Are you a bargaining unit employee?
# of
Respondents
Percent
2019 2019
Yes 23,371 63.0%
No 15,296 37.0%
Total 38,667 100.0%
For all tables on this worksheet:
Percentages are weighted to represent the Agency’s population.
Source: 2019 OPM Federal Employee Viewpoint Survey
Office of Personnel Management Federal Employee Viewpoint Survey
2019 Item Change Summary
2019 Item Text and Response Options
2018 Item Text and Response Options
(72) Currently, in my work unit poor performers usually:
• Remain in the work unit and improve their performance over time
• Remain in the work unit and continue to underperform
• Leave the work unit - removed or transferred
• Leave the work unit - quit
• There are no poor performers in my work unit
• Do not know
Not in 2018 OPM FEVS
(73) Which of the following best describes the impact of the partial government shutdown
(December 22, 2018 – January 25, 2019) on your working/pay status?
• The shutdown had no impact on my working/pay status
• I did not work and did not receive pay until after the lapse ended
• I worked some of the shutdown but did not receive pay until after the lapse ended
• I worked for the entirety of the shutdown but did not receive pay until after the lapse
ended
• Other, not listed above
Not in 2018 OPM FEVS
(74) How was your everyday work impacted during (if you worked) or after the partial
government shutdown?
• It had no impact
• A slightly negative impact
• A moderately negative impact
• A very negative impact
• An extremely negative impact
Not in 2018 OPM FEVS
(75) In what ways did the partial government shutdown negatively affect your work? (Check
all that apply)
• Unmanageable workload
• Missed deadlines
• Unrecoverable loss of work
• Reduced customer service
• Delayed work
• Reduced work quality
• Cutback of critical work
• Time lost in restarting work
• Unmet statutory requirements
• Other
Not in 2018 OPM FEVS
(76) Are you looking for another job because of the partial government shutdown?
• I am looking for another job specifically because of the shutdown
• I am looking for another job, but the shutdown is only one of the reasons
• I am looking for another job, but the shutdown had no influence on that decision
• I am not looking for another job currently
Not in 2018 OPM FEVS
(77) My agency provided the support (e.g., communication, assistance, guidance) I needed
during the partial government shutdown.
• Strongly Agree
• Agree
• Neither Agree nor Disagree
• Disagree
• Strongly Disagree
• No support required
Not in 2018 OPM FEVS
(79) How satisfied are you with the Telework program in your agency?
(73) How satisfied are you with the following Work/Life programs in your agency? Telework
• Very satisfied
• Very satisfied
• Satisfied
• Satisfied
• Neither Satisfied nor Dissatisfied
• Neither Satisfied nor Dissatisfied
• Dissatisfied
• Dissatisfied
• Very Dissatisfied
• Very Dissatisfied
• I choose not to participate in this program
• I choose not to participate in these programs
• This program is not available to me
• These programs are not available to me
• I am unaware of this program
• I am unaware of these programs
(80) Which of the following Work-Life programs have you participated in or used at your
agency within the last 12 months? (Mark all that apply):
• Alternative Work Schedules (for example, compressed work schedule, flexible work
schedule)
• Health and Wellness Programs (for example, onsite exercise, flu vaccination, medical
screening, CPR training, Health and wellness fair)
• Employee Assistance Program – EAP (for example, short-term counseling, referral
services, legal services, information services)
• Child Care Programs (for example, child care center, parenting classes and support groups,
back-up care, subsidy, flexible spending account)
• Elder Care Programs (for example, elder/adult care, support groups, resources)
• None listed above
Not in 2018 OPM FEVS
(81-85) How satisfied are you with the following Work-Life programs in your agency? (73-78) How satisfied are you with the following Work/Life programs in your agency?
(81) Alternative Work Schedules (for example, compressed work schedule, flexible work (74) Alternative Work Schedules (AWS, for example, compressed work schedule or
schedule) flexible work schedule)
(83) Employee Assistance Program - EAP (for example, short-term counseling, referral
(76) Employee Assistance Program (EAP, for example, short-term counseling, referral
services, legal services, information services)
services, legal services, information services)
(84) Child Care Programs (for example, child care center, parenting classes and support
(77) Child Care Programs (for example, child care center, parenting classes and support
groups, back-up care, subsidy, flexible spending account)
groups, back-up care, flexible spending account)
(85) Elder Care Programs (for example, elder/adult care, support groups, resources) (78) Elder Care Programs (for example, elder/adult care, support groups, speakers)
• Very satisfied
• Very satisfied
• Satisfied • Satisfied
• Neither Satisfied nor Dissatisfied • Neither Satisfied nor Dissatisfied
• Dissatisfied • Dissatisfied
• Very Dissatisfied • Very Dissatisfied
• I choose not to participate in these programs • I choose not to participate in these programs
• These programs are not available to me • These programs are not available to me
• I am unaware of these programs
• I am unaware of these programs
(87) What is your supervisory status?
(80) What is your supervisory status?
• Senior Leader: You are the head of a department/agency or a member of the immediate
• Non-Supervisor : You do not supervise other employees.
leadership team responsible for directing the policies and priorities of the
• Team Leader: You are not an official supervisor; you provide employees with day-to-day
department/agency. May hold either a political or career appointment, and typically is a
guidance in work projects, but do not have supervisory responsibilities or conduct
member of the Senior Executive Service or equivalent.
performance appraisals.
• Manager: You are in a management position and supervise one or more supervisors.
• Supervisor: You are a first-line supervisor who is responsible for employees' performance
• Supervisor: You are a first-line supervisor who is responsible for employees' performance
appraisals and leave approval.
appraisals and leave approval.
• Manager: You are in a management position and supervise one or more supervisors.
• Team Leader: You are not an official supervisor; you provide employees with day-to-day
• Senior Leader: You are the head of a department/agency or a member of the immediate
guidance in work projects, but do not have supervisory responsibilities or conduct
leadership team responsible for directing the policies and priorities of the
performance appraisals.
department/agency. May hold either a political or career appointment, and typically is a
• Non-Supervisor : You do not supervise other employees.
member of the Senior Executive Service or equivalent.
(91) How long have you been with your current agency (for example, Department of Justice,
(87) How long have you been with your current agency (for example, Department of Justice,
Environmental Protection Agency)? Environmental Protection Agency)?
• Less than 1 year • Less than 1 year
• 1 to 3 years • 1 to 3 years
• 4 to 5 years • 4 to 5 years
• 6 to 10 years • 6 to 10 years
• 11 to 14 years • 11 to 20 years
• 15 to 20 years • More than 20 years
• More than 20 years
(94) Are you of Hispanic, Latino, or Spanish origin?
• Yes
• No
(82) Are you Hispanic or Latino?
• Yes
• No
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2019 Annual Employee Survey (AES) Report (Department of the Treasury - OCIO)

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