Identity Theft Victim’s
Packet
-1- 80-600D New 11/20
Information and Instructions
The information in this packet is for use after you have contacted the Phoenix Police Department (PPD) and obtained
an Incident Report number related to your identity theft case. If you have not made a police report, you may do so
online at:
https://www.phoenix.gov/police (click on “Online Reporting" on the left side of the page). Keep track of
your report number as creditors, financial institutions, and credit bureaus will ask for it.
My Phoenix Police Department Incident Report # is:
This packet is for you to keep and contains information to assist you in correcting your credit and ensuring you
are not responsible for the debts incurred by the identity theft. This packet also includes information on how you
can obtain financial records for any fraudulent account and how to provide those records to law enforcement in
order for an investigation for prosecution to be conducted.
While some victims are only interested in the correction of their credit and do not necessarily desire prosecution,
the PPD requests you only submit the requested documents to us if you do desire prosecution.
In cases of identity theft, it is often difficult to identify and prove who actually used your name and/or personal
information as many suspect/s obtain this information over the phone or internet and/or they use inaccurate
information, such as addresses and phone numbers.
Please be advised that in the event a suspect is identified, arrested, and the case proceeds to court,
you as the victim will mostly likely be required to appear and testify in court.
PLEASE NOTE: If a suspect cannot be identified for prosecution, it will not affect your ability to correct the
fraudulent accounts and remove them from your credit.
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Please follow Steps 1 through 5 listed on the following pages.
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PLEASE NOTE: Without the document evidence requested on pages 3 and 4 of this packet,
the PPD cannot begin the investigation.
ADDITIONAL NOTES:
If you suspect someone is using your personal information for employment and there is no evidence of other
identity fraud, please see the section for contacting the Social Security Administration under the Additional
Information section (page 5). Do not contact the employer directly as they may warn the suspect employee.
If your name and/or information has been used by someone else to avoid a traffic ticket or any criminal
prosecution in another city/state, please contact the agency investigating the original crime.
The Fair and Accurate Credit Transactions Act (FACT Act)
(amended the Fair Credit Reporting Act) allows for
you to obtain copies of all records related to the fraudulent accounts. You are also permitted to request that law
enforcement, upon their request, be provided with copies of the records you received; thereby allowing law
enforcement to bypass the sometimes difficult process of obtaining subpoenas for the very same information.
HELPFUL HINTS:
Each creditor has different policies and procedures for correcting fraudulent accounts, so be sure to ask each
creditor what their policies and procedures are.
Write down all the dates, times, and names of individuals you speak to regarding the identity theft and
correction of your credit.
Do not provide originals and be sure to keep copies of everything you provide to the creditors or companies
involved in the identity theft.
www.scamsafe.comProvides useful information related to identity theft.
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If the theft involved existing bank accounts (checking or savings accounts as well as credit or debit cards), you
should do the following:
Close the account that was used fraudulently or put stop payments on all outstanding checks that might have
been written without your knowledge.
Close all credit card accounts that were used fraudulently
Close any account accessible by debit card if it has been accessed fraudulently
Open new accounts protected with a secret password or personal identification number (PIN)
If the identity theft involved the creation of new bank accounts, you should do the following:
Call the involved financial institution and notify them of the identity theft
They will likely require additional notification in writing (see step 4)
You should request the credit bureaus to place a “Fraud Alert” and/or Security Freeze” on your credit records.
A fraud alert notifies creditors to take extra steps to verify your identity before extending any credit.
A security freeze is the best way to help prevent new accounts from being opened in your name.
Some of the credit bureaus require a PIN to be designated on your credit file and subsequently, the PIN
must then be given for credit to be extended.
Below is a list of the three (3) credit bureaus and the links and phone numbers to have a “Fraud Alert” and/or
“Security Freeze” placed on your credit report:
Equifax
Equifax.com/personal/credit-report-
services
1-800-685-1111
Experian
experian.com/help
1-888-EXPERIAN
1-888-397-3742
TransUnion
TransUnion.com/credit-help
1-888-909-8872
Because of the FACT Act
, the credit bureaus are required, upon request, to provide one free credit report, per
credit bureau agency, per year, with subsequent credit reports available at a nominal fee. Request your free credit
reports online at
www.annualcreditreport.com.
Report your identity theft and get a personal recovery plan online at https://www.identitytheft.gov/ or by calling
1-877-IDTHEFT (438-4338).
This step involves contacting all the companies or institutions that provided credit or opened new accounts for the
suspect/s and/or where the suspect/s accessed existing accounts. Some examples include, banks, credit card
companies, mortgage companies, utility companies, telephone companies, cell phone companies, etc.
You will need to provide the below documents to EACH creditor.
Identity Theft Affidavit - The affidavit requests information regarding you as the victim, how the fraud
occurred, any law enforcement actions, and a checklist for documentation you can provide.
NOTE: If creditors, financial institutions, or collection agencies do not require you to complete their own affidavit,
you may use the PPD Identity Theft Affidavit Form 80-601D located at the end of this packet.
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Dispute Letter - The dispute letter is used to dispute fraudulent account/s and/or transaction/s and should
contain information related to the fraudulent account/s and/or transaction/s, your dispute of the account/s and/or
transaction/s, and your request for the information to be corrected. In addition, the letter should:
1. Reference the appropriate FACT Act section.
2. Request copies of any and all records related to the fraudulent accounts to be provided to you.
3. Request all records to be made available to law enforcement.
FACT Act - You should provide a copy of the appropriate FACT Act section with the submission of an identity
theft affidavit and dispute letter to the individual creditors.
NOTE: Sample letters and FACT Act sections can be found on the FTC’s website at
https://www.identitytheft.gov/Sample-Letters
Send a completed and signed PPD Identity Theft Affidavit Form 80-601D*
Send by email to: documentcrimes@phoenix.gov
Send by mail or hand deliver to:
Phoenix Police Department Financial Crimes Detail
620 West Washington Street
Phoenix, AZ 85003
*The PPD Identity Theft Affidavit Form 80-601D can be found at the end of this packet and
the types of document evidence needed are listed below on pages 3 and 4.
To avoid confusion and to ensure all items are forwarded to the assigned detective, if possible, please submit
everything at once (please do not send items separately).
PLEASE NOTE: Only submit the requested documents to the PPD if you desire prosecution and would be willing
to appear and testify in court should a suspect be identified and arrested (do not submit this packet
if you are only interested in the correction of your credit and do not necessarily desire prosecution).
********
You will only be contacted by a detective if the document evidence you
submit leads to the identification and prosecution of a suspect.
********
Evidence Needed to Begin an Investigation for
To obtain the document evidence listed on the next page, sample Dispute Letters are
available from the FTC’s website at https://www.identitytheft.gov/Sample-Letters.
NOTE:
Write your PPD Incident Report number on copies of all documents you will be
sending to the PPD.
If only a partial account number is listed on the document, please write the entire
number on the copy you will be sending to the PPD.
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1. If your existing accounts are being accessed, please obtain the following:
(a) Bank statements or bills showing where the transactions occurred
Please circle or underline the fraudulent transactions.
Do not use a highlighter as it may make it impossible to read photocopies.
Call your bank/the company and request the physical address for where the transactions
occurred.
(b) Bills from companies showing merchandise ordered
Addresses where items were delivered
What phone numbers were associated with the order
(c) Any information from the creditor that shows how or where the account was used
(d) The name or employee number and phone number of any representative from the businesses you
speak to
2. If new accounts have been opened in your name, please obtain the following:
(a) Any bank statements for accounts that are not yours
(b) Credit reports showing the accounts that are not yours
Please circle or underline all accounts that are not yours.
Do not use a highlighter as it may make it impossible to read photocopies.
(c) Bills from utility companies for accounts you did not open
(d) Letters or documentation from creditors or utility companies that contain:
Copies of applications for credit
How the account was opened (in person, over the phone, on internet)
Where the account was opened if done in person
Where the account is being used (addresses of transactions)
Address where any cards, bills, merchandise, or correspondence was mailed
Any phone numbers associated with the fraudulent account
(e) The name or employee number and phone number of any representative from the businesses you
speak to.
3. If someone is using your personal information for employment, the PPD will need:
(a) Copies of the Department of Economic Security or Social Security Administration report showing
your information is being used for employment in Phoenix.
(b) If only your social security number is being used for employment, please provide a stamped
social security number verification letter from the Social Security Administration that verifies the
social security number in question is assigned to you.
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Post Office - If you suspect your mail has been stolen or diverted with a false change-of-address request,
contact your local postal inspector. Find your local postal inspector online at http://usps.com
or by calling
1-800-275-8777.
Social Security Administration - If you suspect someone is using your social security number to
obtain employment, contact the Office of the Inspector General’s fraud hotline at 1-800-269-0271 or submit
a report online at https://oig.ssa.gov/.
Check the accuracy of your work history by requesting a copy of your
Social Security Statement:
Access/create a my Social Security account online at https://www.ssa.gov/myaccount/ or
Print, complete, and mail a Request for Social Security Statement Form SSA-7004 to the address listed
on the form (takes approximately four to six weeks to process).
Internal Revenue Service (IRS) - If you suspect someone has used your social security number to
file a tax return, go online to https://www.irs.gov/identity-theft-central and access the
Taxpayer Guide to
Identity Theft for information/steps on tax-related identity theft.
If you are contacted by a collection agency about a debt for which you are not responsible,
immediately notify them that you did not create the debt and you are a victim of identity theft. Follow up with
the collection agency and creditor in writing and include a copy of your police report, an identity theft affidavit,
dispute letter, and a copy of the appropriate section of the FACT Act.
NOTE: If the collection agency does not require you to complete their own affidavit, you may use the PPD
Identity Theft Affidavit Form 80-601D located at the end of this packet.
Identity Theft Affidavit
80-601D New 11-20
Phoenix Police Department Incident Report #:
1.
My full legal name is:
(First)
(Middle)
(Last)
(Jr., Sr., III)
2.
(If different from above) When the events described in this affidavit took place, I was known as:
(First)
(Middle)
(Last)
(Jr., Sr., III)
3.
My date of birth is:
(Month/Date/Year)
4.
My social security number is:
5.
My driver license or identification card state and number is:
6.
My current address is:
(Street)
(City)
(State)
(Zip Code)
7.
I have lived at this address since:
(Month/Year)
8.
(If different from above) When the events described in this affidavit took place, my address was:
(Street)
(City)
(State)
(Zip Code)
9.
I lived at the address in Item 8 from:
Until
(Month/Year)
(Month/Year)
10.
Contact phone number(s):
Contact email address:
Check all that apply for items 11 17:
11.
I did not authorize anyone to use my name or personal information to seek money, credit, loans,
goods, or services described in this report.
12.
I did not receive any benefit, money, goods, or services as a result of these events.
13.
My identification documents (for example, credit cards, birth certificate, driver license, social security
card, etc.) were:
Stolen on or about:
Lost on or about:
Day/Month/Year
Day/Month/Year
14.
To the best of my knowledge and belief, the following person(s) used my information (for example,
my name, address, date of birth, existing account numbers, social security number, mother’s maiden
name, etc.) or identification documents to get money, credit, loans, goods, or services without my
permission:
Name (if known)
Name (if known)
Address (if known)
Address (if known)
Phone number/s (if known)
Phone number/s (if known)
Additional information
Additional information
15.
I DO NOT know who used my information or identification documents to get money, credit, loans,
goods, or services without my knowledge or authorization.
16.
Additional comments (for example, description of fraud, which documents or information were used, or
how the identity thief may have gained access to your information):
(Attach additional pages as necessary.)
17.
Check ONLY one:
I am willing to assist in prosecution of the person(s) who committed this fraud.
I am NOT willing to assist in the prosecution of the person(s) who committed this fraud.
18.
Check ONLY one:
I am authorizing the release of this information to law enforcement for the purposes of assisting
them in the investigation and prosecution of the person(s) who committed this fraud.
I am NOT authorizing the release of this information to law enforcement for the purposes of
assisting them in the investigation and prosecution of the person(s) who committed this fraud.
19.
(Check all that apply): I have have not reported the events described in this affidavit to another
law enforcement agency. The other law enforcement agency did did not complete a report.
If you have contacted another law enforcement agency, please complete the below information:
Agency #1
Name of officer/person who took report
Date of report
Report number
Phone number
Email address (if known)
Agency #2
Name of officer/person who took report
Date of report
Report number
Phone number
Email address (if known)
Please indicate the supporting documentation you can provide to the companies you plan to notify. Attach
copies (NOT originals) to the affidavit before sending the affidavit to the companies.
20.
A copy of a valid government-issued photo-identification (ID) card (for example, your driver
license, state issued ID card, or your passport). If you are under 16 and do not have a photo ID,
you may submit a copy of your birth certificate or a copy of your official school records showing
your enrollment and place of residence.
21.
Proof of residence during the time the disputed bill occurred, the loan was made, or other event took
place. For example, a rental/lease agreement in your name, a copy of a utility bill, or copy of an
insurance bill.
22.
A copy of the report filed with the police or sheriff’s department. If you are unable to obtain a report
or report number from the police, please indicate that in item #19. Some companies only need the
report number, not a copy of the report. You may want to check with each company.
I certify that, to the best of my knowledge and belief, all the information on and attached to this affidavit is true,
correct, and complete and made in good faith. I also understand that this affidavit or the information it contains
may be made available to federal, state, and/or local law enforcement agencies for such action within their
jurisdiction as they deem appropriate. I understand that knowingly making any false or fraudulent statement or
representation to the government may constitute a violation of 18 U.S.C. 1001 or other federal, state, or local
criminal statutes, and may result in imposition of a fine or imprisonment or both.
Signature
Date signed
Notary
(Check with each company. Creditors sometimes require notarization. If they do not, please have one witness
(non-relative) sign below that you completed and signed this affidavit).
Witness:
Signature
Printed name
Date
Telephone number