Identity Theft Victim’s
Packet
-1- 80-600D New 11/20
Information and Instructions
The information in this packet is for use after you have contacted the Phoenix Police Department (PPD) and obtained
an Incident Report number related to your identity theft case. If you have not made a police report, you may do so
online at:
https://www.phoenix.gov/police (click on “Online Reporting" on the left side of the page). Keep track of
your report number as creditors, financial institutions, and credit bureaus will ask for it.
My Phoenix Police Department Incident Report # is:
This packet is for you to keep and contains information to assist you in correcting your credit and ensuring you
are not responsible for the debts incurred by the identity theft. This packet also includes information on how you
can obtain financial records for any fraudulent account and how to provide those records to law enforcement in
order for an investigation for prosecution to be conducted.
While some victims are only interested in the correction of their credit and do not necessarily desire prosecution,
the PPD requests you only submit the requested documents to us if you do desire prosecution.
• In cases of identity theft, it is often difficult to identify and prove who actually used your name and/or personal
information as many suspect/s obtain this information over the phone or internet and/or they use inaccurate
information, such as addresses and phone numbers.
• Please be advised that in the event a suspect is identified, arrested, and the case proceeds to court,
you as the victim will mostly likely be required to appear and testify in court.
PLEASE NOTE: If a suspect cannot be identified for prosecution, it will not affect your ability to correct the
fraudulent accounts and remove them from your credit.
Please follow Steps 1 through 5 listed on the following pages.
PLEASE NOTE: Without the document evidence requested on pages 3 and 4 of this packet,
the PPD cannot begin the investigation.
ADDITIONAL NOTES:
• If you suspect someone is using your personal information for employment and there is no evidence of other
identity fraud, please see the section for contacting the Social Security Administration under the Additional
Information section (page 5). Do not contact the employer directly as they may warn the suspect employee.
• If your name and/or information has been used by someone else to avoid a traffic ticket or any criminal
prosecution in another city/state, please contact the agency investigating the original crime.
• The Fair and Accurate Credit Transactions Act (FACT Act)
(amended the Fair Credit Reporting Act) allows for
you to obtain copies of all records related to the fraudulent accounts. You are also permitted to request that law
enforcement, upon their request, be provided with copies of the records you received; thereby allowing law
enforcement to bypass the sometimes difficult process of obtaining subpoenas for the very same information.
HELPFUL HINTS:
• Each creditor has different policies and procedures for correcting fraudulent accounts, so be sure to ask each
creditor what their policies and procedures are.
• Write down all the dates, times, and names of individuals you speak to regarding the identity theft and
correction of your credit.
• Do not provide originals and be sure to keep copies of everything you provide to the creditors or companies
involved in the identity theft.
• www.scamsafe.com – Provides useful information related to identity theft.